Junior Reservation Executive

4 days ago

Jalandhar, Punjab, India Jethi Travels Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Job Title: Jr Reservation Executive

Experience: Minimum 1 year in GDS (Galileo, Sabre, Amadeus) in travel industry. Knowledge of GDS system is mandatory.

Key Responsibilities:

  • Handle B2B agent queries and provide timely support

  • Issue tickets and ensure accurate documentation

  • Manage invoicing and payment collection from agents

  • Perform date changes, refunds, and voids of tickets as needed

  • Build and maintain relationships with airlines, travel, and tour vendors

  • Handle travel issues, conflicts, complaints, cancellations, and refunds

  • Efficiently resolve regular queries of downstream agents while maintaining quality

  • Maintain accurate records of bookings, payments, transactions, phone calls, and meetings

  • Contribute to agency efforts by accomplishing related tasks as needed

Skills:

  • At-least of 1 year of experience in Travel Sector and preference shall be given to Candidates having strong experience in travel domain and should have at-least 1 year of experience in using all the three GDS systems.

  • Well versed in using all the three GDS systems and Excellent knowledge of computer reservation computer programs

  • Preference shall be given to GDS/IATA certified ticketing license holder

  • Ability to work in a fast-paced environment and manage multiple priorities

  • Strong communication and interpersonal skills

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time

Application Question(s):

  • Do you have extensive experience with GDS systems for booking air tickets?

If so, please provide details regarding your familiarity and proficiency level with these systems.

  • Have you previously worked with a Travel Agency that specializes in booking air tickets using GDS Systems?

If yes, please specify the total number of years of experience you have in this field and the name of the firm you worked with.

  • Please mention your last employer name, address and reference.

Experience:

  • total work: 1 year (Required)

License/Certification:

  • experience of working on GDS air-ticketing systems? (Required)

Work Location: In person

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