Air Ticketing Executive

5 days ago

Jalandhar Punjab, India ttl holidays Full time

**Job Title**: Air Ticketing Manager

**Location**:SCF 3, Radio Colony, New Jawahar Nagar, Jalandhar, Punjab 144001

**Company**:TTL Holidays

**Responsibilities**:
1. Assist customers with flight bookings, cancellations, and changes

2. Provide accurate information regarding flight schedules, availability, fares, and promotions.

3. Process payments, issue tickets, and handle refunds efficiently.

4. Resolve customer inquiries, complaints, and issues in a professional and timely manner.

5. Keep updated with industry trends, airline policies, and travel regulations.

6. Maintain confidentiality of customer information and adhere to data protection policies.

**Requirements**:
1. Proven experience as an Air Ticketing Agent or similar role

2. Proficiency in using Galileo and Amadeus systems for flight reservations and ticketing.

3. Strong customer service, communication, and interpersonal skills.

4. Ability to work independently and handle stressful situations calmly.

5. Attention to detail and accuracy in processing bookings and transactions.

6. Certification or training in airline ticketing and reservation systems is a plus.

**Benefits**:

- Competitive salary package
- Opportunities for career growth and advancement

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Internet reimbursement
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Morning shift

**Experience**:

- Air Ticketing : 2 years (required)

**Location**:

- Jalandhar city, Punjab (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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