Customer Support Officer

4 hours ago

Chennai, Tamil Nadu, India Zigsaw Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Roles/Responsibilities:
This job is ideal for those who are passionate about learning, and meeting new people and will
suit people who enjoy working in a challenging and target-driven environment.
The CSO's role and responsibilities will include and is not restricted to the following.

• Generate footfalls, online meetings, applicants, and enrolment through telemarketing/
participating in events / visiting schools and colleges in the region

• Interact and advise potential candidates about international study opportunities, the
application process, and work opportunities.

• Should ensure a high rate of conversion from lead generation into applicant and/or
enrolments

• Deliver a session on "International Study and Work opportunities" to relevant audiences.

• Ensure that required follow-up activities are carried on in time with customers and to
ensure business development.

• Work closely with the counseling team, operations team, and student to ensure
applications are processed in a timely and accurate manner

• Should ensure that the management is aware of market feedback and trends in the student
community.

• Ensure that student records are maintained in an effective manner and necessary followups are undertaken to ensure that the student receives his/her offers in time.

• Must constantly upgrade his/ her on destinations, universities, and their courses.

• Must be aware of the visa process/ required information to effectively complete the
assigned tasks.

• Undertake outstation and Campus visits to promote the services of the company.

• Ensure that all required reports are submitted in time and accurately.

• Effective use of the internal Software

• Preparing accurate sales forecasts to assist the company in making sound business decisions.

• Recommending and implementing improvements to current sales practices and procedures
as needed

Good communication and Negotiable skills is required.

Female Candidates Only

Exp: Fresher interested in Sales with good communication or experienced 

Office Timing: 9.30 am to 6 pm. Work days: Monday to Saturday Work from office opportunity

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