Customer Support Executive

19 hours ago


Chennai, Tamil Nadu, India BlindMatrix Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Company Description

Founded in 2002, BlindMatrix is a global software company that provides scalable solutions for the window coverings supply network. Our software streamlines processes from scheduling appointments to invoicing, production monitoring, and more. With a presence in multiple countries, BlindMatrix aims to enhance the window coverings industry through automation and standardization.

Role Description

This is a full-time on-site role for a Customer Support Executive located in Chennai at BlindMatrix. The Customer Support Executive will be responsible for providing assistance to customers, resolving inquiries or issues, and maintaining a high level of customer satisfaction.

Qualifications

  • Excellent problem-solving and communication skills
  • Customer service experience
  • Ability to multi-task and prioritize tasks
  • Knowledge of CRM systems
  • Proficiency in Microsoft Office
  • Experience in the window coverings industry is a plus
  • Bachelor's degree in Business Administration or related field


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