
Customer Support Executive
19 hours ago
Company Description
Founded in 2002, BlindMatrix is a global software company that provides scalable solutions for the window coverings supply network. Our software streamlines processes from scheduling appointments to invoicing, production monitoring, and more. With a presence in multiple countries, BlindMatrix aims to enhance the window coverings industry through automation and standardization.
Role Description
This is a full-time on-site role for a Customer Support Executive located in Chennai at BlindMatrix. The Customer Support Executive will be responsible for providing assistance to customers, resolving inquiries or issues, and maintaining a high level of customer satisfaction.
Qualifications
- Excellent problem-solving and communication skills
- Customer service experience
- Ability to multi-task and prioritize tasks
- Knowledge of CRM systems
- Proficiency in Microsoft Office
- Experience in the window coverings industry is a plus
- Bachelor's degree in Business Administration or related field
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