Customer Support Executive

20 hours ago


Chennai, Tamil Nadu, India Shakuniya Solutions Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

𝗛𝗶𝗿𝗶𝗻𝗴: 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 – 𝗖𝗵𝗲𝗻𝗻𝗮𝗶 (𝗪𝗙𝗢, 𝟲 𝗗𝗮𝘆𝘀)

Shakuniya Solutions is looking for a Customer Support Executive to join our team

𝗔𝗯𝗼𝘂𝘁 𝗨𝘀:

We provide end-to-end SaaS solutions across Live Streaming, ERP/CRM, HRM, FinTech, EdTech, Healthcare, and Corporate Communication platforms. We help businesses and creators automate operations, engage customers, and scale efficiently.

𝗥𝗼𝗹𝗲 & 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:


• Support direct clients and manage day-to-day operations


• Assist with onboarding, troubleshooting, and issue resolution


• Coordinate with tech and product teams for escalations


• Maintain high customer satisfaction (CSAT)

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:


• Graduate (Communication, IT, or Business preferred)


• 1–2 years experience in customer support / SaaS / app-based support


• Strong communication, multitasking, and problem-solving skills


• Familiarity with CRM, ERP, or ticketing systems is a plus

𝗪𝗵𝗮𝘁 𝗪𝗲 𝗢𝗳𝗳𝗲𝗿:

Competitive pay with performance incentives

Positive and supportive work environment

Career growth in a fast-evolving SaaS ecosystem

Exposure across multiple domains

𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄:

𝗘𝗺𝗮𝗶𝗹: Send your application to

𝗦𝘂𝗯𝗷𝗲𝗰𝘁: Application – Customer Support Executive

𝗢𝗥

𝗙𝗶𝗹𝗹 𝘁𝗵𝗲 𝗙𝗼𝗿𝗺: [

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