Hiring - International Voice Process - Firstsource | Alorica |

About Firstsource: Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...

Kickstart Your Global Career with UsAre you ready to join a high-energy, international work environment where your communication skills can shine? We are hiring dynamic individuals for our International Voice Support teama key role in delivering world-class service to global customers.If you have a passion for helping people and thrive in a fast-paced...

Hiring for International Voice ProcessNeed somene with fluent EnglishFreshers with excellent English Communication skills can applyExperience in BPO Customer Support will be an added advantageNeed good knowledge in Customer supportFleexible to wor in rotation shifts and offsFlexible to work from office- Bnagalore locationGraduation is not mandatoryFreshers...

Key Responsibilities:Handle customer inquiries via phone for international clients (primarily from the US, UK, or Australia)Provide accurate information about products, services, or order statusTroubleshoot and resolve customer issues effectively and efficientlyMaintain records of customer interactions and transactionsFollow communication procedures,...

Key Responsibilities:Handle inbound and/or outbound international customer calls professionally.Resolve customer issues efficiently and ensure a high level of customer satisfaction.Provide product and service information clearly and accurately.Follow standard scripts and procedures while interacting with customers.Escalate unresolved queries to the...

Contact PersonHR BhanumathiJob Title: Customer Support Executive International Voice Process (Broadband Services)Location: Bangalore (Work from Office)Employment Type: Full-timeAbout the RoleWe are looking for enthusiastic and customer-focused professionals to join our International Voice Process Broadband Services team. The ideal candidate should possess...

Key Responsibilities:Handle international customer calls (inbound/outbound) related to [sales/support/queries].Resolve customer issues promptly and effectively while maintaining a high level of customer satisfaction.Document all customer interactions accurately in the system.Follow standard procedures and company guidelines during interactions.Meet...

Key Responsibilities:Voice Process:Handle inbound and/or outbound international customer calls professionally.Resolve customer issues related to product, service, billing, or technical queries.Follow communication scripts and maintain call quality standards.Escalate complex issues to the appropriate department or supervisor when necessary.Non-Voice...

Hiring for International Voice process and Chat processNeed excllent Eglish communication skillsFlexible to work from officeWork location BangaloreNeed immediate joinersSalary best in the marketGraduation is not mandatorySemi voice processFreshers and experinced can applyFreshers with BE/BETCH/BSC/POST GRADUATES are not eligibleInterested candidates can walk...

Key Responsibilities:Handle inbound and/or outbound customer calls from international clients.Provide timely and effective solutions related to products, services, billing, or technical issues.Maintain professionalism, empathy, and courtesy during all interactions.Update customer records accurately in the CRM system.Follow communication scripts and company...