 
						Customer Relation Manager
1 week ago
**Role- Customer Relation Manager
CTC LPA(Based on Experience)
Location - Mumbai**
We are hiring a Customer Relation Executive to manage customer interactions, resolve queries, and ensure a seamless customer experience. The role involves handling calls, emails, and chats, maintaining customer records, and coordinating with internal teams to solve issues.
Key Responsibilities:
- Respond to customer inquiries promptly via calls, emails, and chats
- Resolve complaints and provide appropriate solutions
 - Maintain accurate customer records in CRM- Coordinate with internal teams to follow up on customer issues
- Ensure high customer satisfaction and build long-term relationships
Skills Required:
- Excellent communication and interpersonal skills
- Problem-solving attitude
 - Good knowledge of CRM tools- Ability to work in a fast-paced environment
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