Executive Assistant

23 hours ago

Mumbai Metropolitan Region, India MINDTEL GLOBAL Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Industry & Sector:
A fast-growing SaaS provider in Cloud Communications and Customer Experience / Contact Center technology serving global clients with cloud contact-center, voice AI and omnichannel support solutions. We are hiring an on-site Executive Assistant to support senior leadership in India.

Standardized Title:
Executive Assistant

Role & Responsibilities

  • Manage complex calendars and inboxes for senior executives—prioritise requests, schedule cross-timezone meetings, and ensure timely follow-ups.
  • Coordinate domestic and international travel logistics, prepare detailed itineraries, and handle visa and expense submissions.
  • Prepare executive-ready materials: briefings, slide decks, reports, and meeting agendas; conduct pre-meeting research and post-meeting follow-ups.
  • Serve as a professional gatekeeper and liaison—triage communications, escalate issues to appropriate stakeholders, and maintain strong internal relationships across teams.
  • Handle confidential information with discretion; maintain executive files, contract records, and sensitive correspondence securely.
  • Manage office and event logistics for leadership-driven programs, board or investor meetings, and onsite executive events.

Skills & Qualifications
Must-Have

  • Proven experience supporting C-level or senior leadership in a fast-paced technology or SaaS environment.
  • Demonstrated expertise in calendar management and meeting facilitation for cross-functional stakeholders.
  • Advanced proficiency in Google Workspace and Microsoft Office (PowerPoint and Excel focused).
  • Experience with travel coordination and expense management tools (Concur or equivalent).
  • Track record of handling confidential materials and exercising strong discretion.
  • Strong presentation preparation skills and ability to synthesise complex information into concise executive briefs.

Preferred

  • Prior experience in contact center, cloud communications, or customer-experience SaaS companies.
  • Familiarity with CRM and collaboration platforms such as Salesforce, Slack, or Microsoft Teams.
  • Bachelor's degree and/or prior exposure to investor relations or board support activities.

Benefits & Culture Highlights

  • On-site, collaborative environment with direct exposure to senior leadership and fast career growth opportunities.
  • Competitive compensation, health benefits, and structured professional development.
  • Impact-driven culture in a product-led SaaS company focused on customer experience innovation.

To apply, highlight specific examples of executive support, complex calendar management, and executive-facing presentation work. This role is ideally suited to detail-oriented professionals who thrive in high-velocity, on-site tech environments.

Skills: customer experience,saas,microsoft powerpoint,google workspace,microsoft excel,leadership

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