Inside Sales Account Manager
2 days ago
About the Role
We are looking for a motivated and client-focused
Account Manager
who can blend
sales expertise with technical understanding
to drive success in the
US offshore hiring market
. In this role, you will be responsible for managing client relationships end-to-end — from onboarding and technical alignment to account growth and retention. You will act as a trusted advisor to clients, ensuring their business and technical needs are met while driving
sales growth through upselling, renewals, and expanded engagements
.
Key Responsibilities
- Act as the primary liaison for new US clients, guiding them through the onboarding process and setting clear expectations.
- Understand and document clients' business and technical requirements to ensure seamless offshore hiring.
- Educate clients on offshore hiring models, compliance, and delivery processes.
- Build long-term, trust-based relationships that drive retention, upselling, and account expansion.
- Drive revenue growth by identifying opportunities for additional placements, project staffing, and expanded offshore engagements.
- Provide consultative insights on technical hiring trends and market shifts in the US.
- Proactively monitor client satisfaction and resolve technical or delivery challenges to strengthen client partnerships.
- Meet and exceed sales targets through account expansion, upselling, and client renewals.
Technical Understanding & Coordination
- Conduct technical discovery discussions with clients to understand skills, tools, and technology stack requirements.
- Collaborate with recruitment/delivery teams to align offshore candidates with technical needs.
- Review candidate profiles, resumes, and skill sets to provide technical feedback before client submission.
- Act as a bridge between non-technical stakeholders and technical teams, ensuring clarity and accuracy throughout the process.
Qualifications & Skills
- Bachelor's degree in Business, Computer Science, Information Technology, or related field (MBA or technical certifications a plus).
- 3–7 years of experience in
sales/account management
or
technical recruitment
, with exposure to
US clients
. - Strong technical fluency across domains (IT, software development, engineering, cloud, data, etc.).
- Ability to engage in consultative discussions and evaluate technical candidate profiles.
- Excellent communication, presentation, and relationship-building skills with both technical and non-technical stakeholders.
- Experience with CRM/ATS platforms (Salesforce, HubSpot, Bullhorn, or similar).
- Goal-oriented, self-driven, and capable of handling multiple accounts simultaneously.
What We Offer
- Competitive salary plus
performance-based sales incentives
. - Opportunity to work with global clients and advanced technologies.
- Career growth at the intersection of
sales, account management, and technical consulting
. - A collaborative, innovative, and fast-paced work environment.
-
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