Inside Sales Account Manager

14 hours ago

Hyderabad, Telangana, India meanSquare Full time ₹ 1,04,000 - ₹ 1,30,878 per year

About the Role

We are looking for a motivated and client-focused
Account Manager
who can blend
sales expertise with technical understanding
to drive success in the
US offshore hiring market
. In this role, you will be responsible for managing client relationships end-to-end — from onboarding and technical alignment to account growth and retention. You will act as a trusted advisor to clients, ensuring their business and technical needs are met while driving
sales growth through upselling, renewals, and expanded engagements
.

Key Responsibilities

  • Act as the primary liaison for new US clients, guiding them through the onboarding process and setting clear expectations.
  • Understand and document clients' business and technical requirements to ensure seamless offshore hiring.
  • Educate clients on offshore hiring models, compliance, and delivery processes.
  • Build long-term, trust-based relationships that drive retention, upselling, and account expansion.
  • Drive revenue growth by identifying opportunities for additional placements, project staffing, and expanded offshore engagements.
  • Provide consultative insights on technical hiring trends and market shifts in the US.
  • Proactively monitor client satisfaction and resolve technical or delivery challenges to strengthen client partnerships.
  • Meet and exceed sales targets through account expansion, upselling, and client renewals.

Technical Understanding & Coordination

  • Conduct technical discovery discussions with clients to understand skills, tools, and technology stack requirements.
  • Collaborate with recruitment/delivery teams to align offshore candidates with technical needs.
  • Review candidate profiles, resumes, and skill sets to provide technical feedback before client submission.
  • Act as a bridge between non-technical stakeholders and technical teams, ensuring clarity and accuracy throughout the process.

Qualifications & Skills

  • Bachelor's degree in Business, Computer Science, Information Technology, or related field (MBA or technical certifications a plus).
  • 3–7 years of experience in
    sales/account management
    or
    technical recruitment
    , with exposure to
    US clients
    .
  • Strong technical fluency across domains (IT, software development, engineering, cloud, data, etc.).
  • Ability to engage in consultative discussions and evaluate technical candidate profiles.
  • Excellent communication, presentation, and relationship-building skills with both technical and non-technical stakeholders.
  • Experience with CRM/ATS platforms (Salesforce, HubSpot, Bullhorn, or similar).
  • Goal-oriented, self-driven, and capable of handling multiple accounts simultaneously.

What We Offer

  • Competitive salary plus
    performance-based sales incentives
    .
  • Opportunity to work with global clients and advanced technologies.
  • Career growth at the intersection of
    sales, account management, and technical consulting
    .
  • A collaborative, innovative, and fast-paced work environment.

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