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Learning And Development Manager
2 weeks ago
Training Design & Development:
Develop and implement engaging and impactful training programs tailored to the needs of the organization.
- Create training materials, including manuals, presentations, and assessments.
Customize content for different learning styles (in-person, online, blended learning, etc.).
Training Delivery:
Facilitate training sessions for new hires, leadership teams, and department-specific training.
- Deliver training sessions on topics such as leadership development, compliance, soft skills, technical skills, customer service, and other areas as needed.
Use various training methods such as workshops, seminars, e-learning, role-playing, and one-on-one coaching.
Needs Assessment & Evaluation:
Conduct regular assessments to identify knowledge gaps and training needs across different departments.
- Collect feedback from participants and stakeholders to evaluate the effectiveness of training programs.
Use feedback to continuously improve training content and delivery methods.
Collaboration & Stakeholder Engagement:
Partner with HR, department heads, and senior leadership to ensure alignment with organizational goals and employee development.
Act as a subject matter expert in specific areas of training.
Track Training Metrics & Reporting:
Maintain records of training attendance, completion, and results.
Prepare and deliver training reports to management, highlighting key metrics such as completion rates, engagement levels, and performance improvements.
Experience:
6+ years of experience as a corporate trainer, learning and development specialist, or similar role.
- Proven experience in designing and delivering training programs for diverse audiences.
Familiarity with e-learning platforms and tools (e.g., LMS, webinars, etc.).
Skills:
Excellent presentation and facilitation skills.
- Strong communication skills, both verbal and written.
- Ability to engage and motivate participants in learning environments.
- Critical thinking and problem-solving abilities.
- Strong organizational and time management skills.
- Proficient in Microsoft Office Suite and learning management systems (LMS).