Customer chat support

Job DescriptionKey Deliverables- Handle customer queries via chat with professionalism and clarity- Provide accurate information on products and services- Coordinate with internal teams to resolve customer issues- Gather feedback to enhance support quality and user satisfactionRole Responsibilities- Respond promptly to customer inquiries with a positive...

Role & responsibilitiesRole involves working on Chat (inbound and outbound) queues basis the alignment. Need to understand the customer query / concern and take appropriate action accordingly. This can involve a certain amount of investigative work, checking for process via different tools. Working as part of a team to consistently deliver good customer...

Role & responsibilities:*Engage with clients to understand their needs*Build and maintain strong client relationships over chat or email to drive and enhance customer satisfaction.*Should have knowledge on Customer servicePreferred candidate profile:*Minimum Graduation is required*Both Fresher and Experienced candidates can applyCandidate should have the...

We are looking for a dedicated and customer-oriented Customer Support Executive to join our team. The ideal candidate will be responsible for managing customer queries, resolving concerns, and ensuring a smooth customer experience through both chat and call support.Key Responsibilities:Handle customer queries promptly via phone and chat.Provide accurate...

Roles and ResponsibilitiesHandle customer queries via chat and email support, ensuring timely resolution of issues.Process customer requests, provide accurate information, and escalate complex cases when necessary.Maintain a high level of professionalism in all interactions with customers.Collaborate with internal teams to resolve technical issues and...

As a Chat Support Team Leader, you will oversee and guide a team of chat support agents. You'll ensure high quality service through chat channels, meet performance and customer satisfaction metrics, manage escalations, mentor agents, and continuously improve processes. You'll act as the bridge between agents and senior management, ensuring operational...

Hiring for top most brand chat process unlimited incentives location: gurgaon 5 days working night shifts salary upto 35k inhandboth side cab

Work from Office Job in Sector-32 Gurgaon, Haryana is looking for candidates to join our customer service team. We want excellent customer service to be at the heart of everything we do. We believe remarkable talent, enthusiasm, and hustle add up to great work.Designation: Technical Support Associate (Chat & Email Process)Job Type: PermanentJob Location:...

Roles and Responsibilities:Provide customer support through various channels such as calling,email, chat, and non-voice processes.Handle international customer inquiries with a focus on blended process (calling+email + chat).Offer product solutions to customers based on their requirements.Maintain accurate records of customer interactions using CRM...

Job Title: Customer Service Representative - Non-Voice Process (Chat and Email Support)OPEN TO HIRE FRESHERSCompany: HealthKartLocation: Sector-14 Gurugram, HaryanaJob Type: Full-time, PermanentCompany Overview:HealthKart is Indias leading nutrition and supplement platform. Founded in March 2011 by Sameer Maheshwari, an IIT and Harvard Business School...