Chat Support Executive

4 days ago


Gurgaon, Haryana, India BT Group Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Role & responsibilities

Role involves working on Chat (inbound and outbound) queues basis the alignment. Need to understand the customer query / concern and take appropriate action accordingly. This can involve a certain amount of investigative work, checking for process via different tools. Working as part of a team to consistently deliver good customer experience / satisfaction and operational targets including quality measures

Preferred candidate profile

1+ Year International Chat Experience


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