
Chat Support Executive
4 days ago
Role & responsibilities
Role involves working on Chat (inbound and outbound) queues basis the alignment. Need to understand the customer query / concern and take appropriate action accordingly. This can involve a certain amount of investigative work, checking for process via different tools. Working as part of a team to consistently deliver good customer experience / satisfaction and operational targets including quality measures
Preferred candidate profile
1+ Year International Chat Experience
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Customer chat support
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Chat Support
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Chat Support Executive
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International Chat
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Chat Support Associate
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