Customer Service Representative- Bangla

2 days ago

Bengaluru, Karnataka, India LUCKY365 CONSULTING LIMITED CORP. Full time ₹ 9,60,000 - ₹ 12,00,000 per year

Job Overview

We are looking for a responsible and customer-oriented Customer Service Associate to support our growing user base. This role involves handling customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction through courteous and professional communication.

Key Responsibilities:

  • Respond to customer messages in a timely and helpful manner
  • Identify and resolve customer issues or escalate when necessary
  • Communicate effectively with internal teams to follow up on customer needs
  • Maintain detailed records of customer interactions
  • Ensure consistent and professional service in every interaction
  • Maintain detailed records of customer interactions
  • Ensure consistent and professional service in every interaction

Qualifications & Requirements:

  • Previous experience in customer service is an advantage
  • Strong problem-solving and communication skills
  • Patient, polite, and clear in both written and spoken communication
  • Responsible and able to multitask in a fast-paced environment
  • Proficiency in English; understanding of Bengali or Hindi is a plus
  • Strong problem-solving and communication skills
  • Patient, polite, and clear in both written and spoken communication
  • Responsible and able to multitask in a fast-paced environment
  • Ability to work under pressure and solve problems effectively
  • Basic computer literacy and proficiency in office software
  • Self-motivated, able to work independently and as part of a team
  • Quick learner with the ability to adapt to new products and processes
  • Strong time management and organizational skills

Job Type: Full-time

Pay: ₹43, ₹80,000.00 per month

Application Question(s):

  • Do you have a valid passport? Must be valid for at least 6 months.
  • Are you willing to relocate to Colombo, Sri Lanka?

Language:

  • Bengali (Required)
  • Hindi (Preferred)
  • English (Required)

Work Location: In person

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