Customer Relationship Manager
6 days ago
About the Role
We are looking for a proactive and detail-oriented CRM Executive to manage daily order processing, dispatch tracking, and client coordination. The ideal candidate will ensure smooth communication between the sales, dispatch, and logistics teams while maintaining high customer satisfaction levels.
Key Responsibilities
- Manage and track daily customer orders from confirmation to dispatch and delivery.
- Coordinate with the dispatch, warehouse, and logistics teams to ensure timely and accurate order fulfilment.
- Communicate with clients regarding order status, delivery schedules, and issue resolutions.
- Maintain accurate data and records of all client communications and dispatch details.
- Handle customer feedback, complaints, and queries in a professional and solution-oriented manner.
- Collaborate with internal departments to ensure seamless order execution and client satisfaction.
- Generate daily and weekly reports on order tracking and dispatch performance.
Requirements
- Bachelor's degree in Business Administration, Commerce, or related field.
- 1–2 years of experience in CRM, order coordination, or dispatch operations (FMCG/food industry preferred).
- Strong communication and client-handling skills.
- Good knowledge of Excel/Google Sheets and CRM tools.
- Attention to detail with strong organizational abilities.
- Ability to multitask and work effectively under pressure.
Key Skills
Client Relationship Management | Dispatch Coordination | Order Tracking | Communication | Excel/CRM Software | Problem Solving
Job Type: Full-time
Pay: ₹15, ₹20,285.13 per month
Benefits:
- Provident Fund
Experience:
- MS Excel: 1 year (Required)
Work Location: In person
-
Customer Relationship Manager
1 week ago
Delhi, Delhi, India Idcc Global Chem Full time ₹ 4,00,000 - ₹ 8,00,000 per yearNote: We're looking for candidates with excellent communication skills (spoken and written) and a strong background in customer interaction. If that's you, we'd love to hear from you.Candidates from the hospitality industry will be given preference.Job description:We are seeking an experienced Customer Relationship Manager to manage and grow our existing...
-
Customer Relationship Management Manager
6 days ago
Delhi, Delhi, India DefDef Retail GmbH Full time ₹ 4,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a full-time on-site role for a Customer Relationship Management (CRM) Manager. The CRM Manager will be responsible for overseeing and analyzing customer needs, developing and implementing strategies to improve customer relationships, and handling customer inquiries and concerns. The role involves market segmentation, project...
-
Customer Relationship Manager
6 days ago
Delhi, Delhi, India InstantPay Full time ₹ 20,00,000 - ₹ 50,00,000 per yearWe are looking for a dynamic and customer-focused CRM Sales Executive to manage customer relationships, handle customer inquiries, resolve issues, and drive sales growth. The ideal candidate will maintain strong client connections, identify new business opportunities, negotiate deals, and meet sales targets.Job Responsibilities:Develop and maintain strong,...
-
Customer Relationship Executive/ Manager
2 days ago
Delhi, Delhi, India Avasara Consulting Full timeCustomer Relationship Executive - Digital Call CentreOn-role callingCustomer Relationship Manager-CRTVoice processResponsibilities:Excellent English communication skillsUnderstanding of outbound sales & customer serviceGraduation (Full-time / Part-time)Minimum 6 months of Experience in a relevant roleClear thought process & willingness to growLocation:...
-
Customer Relationship Management Manager
2 weeks ago
Delhi, Delhi, India Acro HR Solutions Full timeJob Description (Japan Desk - Associate)LocationNew Delhi, India (Aerocity Office)Position SummaryAs part of the Japan Desk team, you will manage relationships with Japanese corporate clients (local subsidiaries) and mobility-related customers, supporting the proposal and execution of financial solutions centered on leasing and loans. You will collaborate...
-
Customer Relationship Executive
4 days ago
Delhi, Delhi, India Giridhar placement & Services Full timeJob Title: Customer Relationship ExecutiveWe are hiring a proactive and customer-focused Customer Relationship Executive for a reputed Business Services company located in Greater Kailash, Delhi. This role is ideal for individuals who are passionate about client interaction, relationship management, and delivering exceptional customer service.Location:...
-
Relationship Manager
2 days ago
Delhi, Delhi, India Niva Bupa Health Insurance Full timeCompany DescriptionNiva Bupa Health Insurance Company Ltd. is a joint venture between Fettle Tone LLP, an affiliate of True North Fund VI LLP, a leading Indian private equity firm, and Bupa Singapore Holdings Pte. Limited, a UK-based healthcare services expert. The vision of Niva Bupa is to become India's most admired health insurance company by empowering...
-
Customer Relationship Executive
4 days ago
Delhi, Delhi, India Asma Traexim Full timeJob Title: Customer Relationship ExecutiveLocation: Shalimar Bagh, DelhiDepartment: SalesJob Type: Full-TimeExperience Required: Minimum 1 YearJob Summary:We are looking for a proactive and customer-focused Customer Relationship Executive to manage customer interactions, provide timely updates, handle follow-ups, and ensure a smooth post-sales...
-
Relationship Manager
4 days ago
Delhi, Delhi, India Synergy Plus Full timeDear Candidate,Were Hiring: Relationship ManagerCASA | Leading Private BankPosition:Relationship Manager CASAGrade:AM/DMExperience Required:2+ Years in CASA,Role OverviewWe are looking for an experiencedRelationship Manager (Branch Banking)portfolios management for a reputedprivate sector bank. The ideal candidate will be responsible for delivering...
-
Customer Relationship Executive
1 week ago
Delhi, Delhi, India Rpxl Solutions Full timeResponsibilities:* Manage customer relationships through effective communication.* Coordination within the team.* Monitor social media presence and respond promptly to queries.