Senior Captain(3+ years of experience)

6 days ago

Paud Road Pune Maharashtra, India Joy Suites Hospitality Pvt Ltd. Full time ₹ 13,72,000 - ₹ 34,71,600 per year

Job Title: Senior Captain

Location: The Foresta, Mulshi, Pune, Maharashtra

Company: Joysuites Hospitality Pvt Ltd

Job Type: Full-Time

Experience: 3-5 years in F&B Services / Restaurant

Job Description:

We are looking for an experienced and passionate Senior Captain to join our team at The Foresta, a premium resort located in the serene and scenic Mulshi region. As a Senior Captain, you will play a pivotal role in delivering outstanding guest experiences by overseeing the service operations and leading the front-of-house team. We seek a professional with 3 to 5 years of experience in a similar capacity within the hospitality industry, who is eager to contribute to our commitment to excellence.

Key Responsibilities:

  • Supervise and lead the restaurant or dining service team, ensuring smooth operations.
  • Ensure that guest requests are addressed promptly and that every guest receives exceptional service.
  • Oversee the flow of service, ensuring that food and beverages are served in a timely and efficient manner.
  • Coordinate with kitchen staff to ensure all orders are accurate and delivered as per guest preferences.
  • Train and mentor junior captains, stewards, and other front-of-house staff.
  • Monitor the dining area for cleanliness and presentation, ensuring a welcoming atmosphere for guests.
  • Handle guest complaints and concerns with professionalism, resolving issues in a positive manner.
  • Maintain inventory and check the quality of service equipment.
  • Ensure adherence to health and safety regulations and company policies.

Requirements:

  • 3 to 5 years of experience in F&B service, particularly in a leadership or supervisory role.
  • Strong communication and interpersonal skills.
  • Ability to manage and motivate a team effectively.
  • In-depth knowledge of food and beverage operations and service standards.
  • Excellent problem-solving and guest interaction skills.
  • Positive attitude and strong attention to detail.

Benefits:

  • Competitive salary and performance-based incentives.
  • Opportunities for growth and career development.
  • Work in a serene, beautiful location with a supportive team environment.

Job Types: Full-time, Permanent

Pay: ₹11, ₹28,719.88 per month

Benefits:

  • Food provided

Work Location: In person

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