Senior Captain(3+ years of experience)
5 days ago
Job Title: Senior Captain
Location: The Foresta, Mulshi, Pune, Maharashtra
Company: Joysuites Hospitality Pvt Ltd
Job Type: Full-Time
Experience: 3-5 years in F&B Services / Restaurant
Job Description:
We are looking for an experienced and passionate Senior Captain to join our team at The Foresta, a premium resort located in the serene and scenic Mulshi region. As a Senior Captain, you will play a pivotal role in delivering outstanding guest experiences by overseeing the service operations and leading the front-of-house team. We seek a professional with 3 to 5 years of experience in a similar capacity within the hospitality industry, who is eager to contribute to our commitment to excellence.
Key Responsibilities:
- Supervise and lead the restaurant or dining service team, ensuring smooth operations.
- Ensure that guest requests are addressed promptly and that every guest receives exceptional service.
- Oversee the flow of service, ensuring that food and beverages are served in a timely and efficient manner.
- Coordinate with kitchen staff to ensure all orders are accurate and delivered as per guest preferences.
- Train and mentor junior captains, stewards, and other front-of-house staff.
- Monitor the dining area for cleanliness and presentation, ensuring a welcoming atmosphere for guests.
- Handle guest complaints and concerns with professionalism, resolving issues in a positive manner.
- Maintain inventory and check the quality of service equipment.
- Ensure adherence to health and safety regulations and company policies.
Requirements:
- 3 to 5 years of experience in F&B service, particularly in a leadership or supervisory role.
- Strong communication and interpersonal skills.
- Ability to manage and motivate a team effectively.
- In-depth knowledge of food and beverage operations and service standards.
- Excellent problem-solving and guest interaction skills.
- Positive attitude and strong attention to detail.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for growth and career development.
- Work in a serene, beautiful location with a supportive team environment.
Job Types: Full-time, Permanent
Pay: ₹11, ₹28,719.88 per month
Benefits:
- Food provided
Work Location: In person
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