Captain/supervisor

2 days ago

Mahalaxmi Mumbai Maharashtra, India Gallops Restaurant Full time

**Providing excellent customer service and experience**Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables. To provide seamless service to guests, it can be important for captains to perform the following duties:

- Greeting and welcoming guests when they enter
- Thanking guests and conveying gratitude while they are exiting
- Explaining different menu items and offering recommendations
- Answering any questions about the ingredients of a dish on the menu
- Serving food and beverages to guests, if required
- Presenting the final bill to guests for payment
- Timing different dishes effectively to maximise the dining experience
- Addressing any guests complaints or requests

**Inspecting the hygiene and cleanliness of restaurant premises **Besides supervising the cleanliness of the entire premises, captains usually ensure that the table, tableware, drinkware, linen, cutlery and table cloths are clean and hygienic. They are also typically responsible for following all safety and hygiene regulations to ensure compliance with laws. When they are serving tables, captains also usually clear the table and may pack uneaten food items for guests.

**Collecting customer feedback for improvement **As captains interact with guests during their dining experience, they are responsible for collecting customer feedback and reviews about the food and service. They generally check with guests about their overall experience and specific feedback about each food product or beverage. Captains also forward this information to chefs and managers to help improve the restaurant's menu, quality and service.

**Essential skills of a restaurant captain**Here are some important skills that restaurant service captains can benefit from building and including in their resumes:
**Communication **Communication can be important for professionals in the restaurant industry to interact with guests, coordinate with colleagues and offer excellent customer service. For restaurant service captains, communication can also help write reports, obtain guest feedback and manage servers. Besides helping understand and express thoughts better, strong communication skills can also help captains maintain a courteous demeanour to impress guests and develop interpersonal relationships with their team members.

**Job Types**: Full-time, Permanent

**Salary**: ₹34,000.00 - ₹46,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Leave encashment
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 3 years (required)

**Language**:

- English (preferred)

Work Location: In person

  • Captain

    4 days ago

    Bandra, Mumbai, Maharashtra, India Savannah Serenity Pvt. LLP Full time

    **Company**:SAVANNAH SERENITY PRIVATE LIMITED **Location**: Bandra West, Mumbai Experience-3 years to 5 years **Position**: Captain / Restaurant Supervisor Responsible for customer satisfaction and providing flawless service to guests. Explaining different menu items and offering recommendations. Addressing any guests complaints or requests. Thanking...

  • Restaurant Captain

    1 week ago

    Mira Road, Thane, Maharashtra, India SEVEN ELEVEN CLUB Full time

    **Title**: Restaurant Captain / Restaurant Supervisor **Reports To**: Restaurant Manager / F&B Manager **Prerequisites**: Good command of both spoken and written English. Should have a pleasing personality. Excellent guest service skills. Good knowledge of food and beverage service. **Education**: Diploma or degree in Hotel Management or related field....

  • Captain

    16 hours ago

    Lower Parel, Mumbai, Maharashtra, India Burma Burma Restaurant & Tea Room Full time

    **Greetings for the day !** Urgent Opening at Burma Burma Restaurant & Tea Room, Palladium Mall, Mumbai **Please find the below mentioned positions**: **Steward** **Captain** **Hostess** **PF the job responsibilities below**: - Responsible for preparing and setting up the restaurant. - Serve food and beverages as per service standards and operating...

  • Restaurant Captain

    2 days ago

    Kalyani Nagar, Pune, Maharashtra, India Pass Code Hospitality Full time

    Pass Code Hospitality is Hiring for Restaurant Captain / Supervisor for a fine Restaurant at Pune Kalyani Nagar / Wakad, **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Food provided - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift - Morning shift Work Location:...

  • Restaurant Captain

    2 days ago

    Powai, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    Job Title: Restaurant Captain (Male) exp: Min 3 years Loc: Powai Qualification: Graduation **Salary**: 20k to 25k PM **Job Overview**: We are looking for an enthusiastic and experienced Restaurant Captain to lead our front-of-house team in providing exceptional service to our guests. The Captain will be responsible for ensuring smooth operations,...

  • Captain (Restaurant Service Staff)

    3 days ago

    Vashi, Navi Mumbai, Maharashtra, India Combo Jumbo Full time ₹ 16,000 - ₹ 1,80,000 per year

    We are hiring a Captain to manage our service staff and ensure smooth restaurant operations. The Captain will be responsible for guest service, supervising waiters/stewards, and maintaining high standards of hospitality.Responsibilities:Greet and assist guests with seating and service.Supervise service staff and allocate work.Take and confirm orders,...

  • Restaurant Captain

    1 day ago

    Mumbai, India Appletree International Private Limited Full time

    Have to check personal hygiene, K.O.T & B.O.T, Punctuality, Guests dealing, courtesy, behavior, performance of service etc. - Have to give the briefing 2 minutes before 15 Minutes opening hours (Lunch/Dinner). - Making the sifting & duty roster for Asst. waiter, waiter & Sr. waiter. - Have to checking the daily attendance sheet of Asst. waiter, Waiter &...

  • F&b Captain

    7 days ago

    Andheri, Mumbai, Maharashtra, India Peninsusla Redpine Hotel Full time

    **Job Title**: F&B Captain **Location**: Peninsula Redpine Hotel, Andheri East, Mumbai **Department**: Food & Beverage **Reports To**: F&B Manager / Outlet Manager **Position Summary**: As an **F&B Captain** at Peninsula Redpine Hotel, you will be responsible for supervising the service team, ensuring smooth operations of the restaurant or bar outlet, and...

  • Steward/cashier/captain

    1 week ago

    Lower Parel, Mumbai, Maharashtra, India Burma Burma Restaurant & Tea Room Full time

    **Greetings for the day !** Urgent Opening at Burma Burma Restaurant & Tea Room, Palledium Mall, Mumbai **Please find the below mentioned positions**: **Steward** **Captain** **Cashier** **Hostess** **PF the job responsibilities below**: - Responsible for preparing and setting up the restaurant. - Serve food and beverages as per service standards and...

  • Captain

    4 days ago

    Navi Mumbai, India Sarovar Hotels Full time

    **1. Job Position** Captain **2.** **Category** Supervisor **3. Responsible To** F&B Manager, Assistant F&B Manager **4. Job Definition** To organize, supervise and train all service personnel in his department with a view to providing fast and courteous service to guests JOB REQUIREMENTS **Duties and Responsibilities** a. To organize train and...