Relationship Manager

1 week ago

Bikaner Sikar Sriganganagar, India Petpooja Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities:

  • Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS).
  • Generate leads through cold calling, field visits, and market references; proactively approach restaurants to onboard them onto Petpooja.
  • Build and nurture strong relationships with restaurant owners by understanding their business needs and offering tailored solutions.
  • Sign up restaurants by closing contracts and responding to inquiries from both new and existing clients.
  • Organize and participate in promotional events and local marketing activities to boost brand visibility and drive referrals.
  • Take ownership of operational and administrative aspects of sales, including reporting, process optimization, and system improvements.
  • Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery.
  • Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic daily planning and execution.
  • Establish a strong reference market by maintaining long-term relationships with onboarded clients.
  • Resolve client issues effectively using the escalation matrix and ensure high levels of customer satisfaction.
  • During field visits, you will be the first point of contact for potential clients, and you will represent Petpooja professionally at all times.
  • Be the face of Petpooja in the market, upholding and promoting the company's values and mission.

Additional Qualifications and Skills:

  • Bachelor's degree is preferable.
  • Professional experience of 1-6 years in Sales.
  • Problem-solving attitude
  • Customer-oriented mindset
  • Knowledge of customer relationship management (CRM) practices
  • Influencing Skills
  • Presentability is required
  • Fluent in communication

Eligibility Criteria:

  • Two-Wheeler along with Driving License
  • Laptop for Client Demo

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