
JC Onboarding Lead Metro
6 days ago
- Posted Date
15 Sep 2025
- Function/Business Area
Customer Service
- Location
Mumbai Ulhasngr Ambarnth (31)-Ulhasnaga
- Job Responsibilities
- Monitor the work of data verification agents to reduce rejection rate
- Ensure adherence to process service level agreement to meet TAT
- Audit Customer acquisition forms verified by data verification agents
- Extend support in regulatory audits
- Train the stakeholders on submission of correct KYC documents
- Circulate product and process updates to team and channel partners
- Assist in activation, verification & feedback survey of COCP accounts
- Education Requirement
Graduation degree in any discipline (Full time/ Part time/
Correspondence)
- Experience Requirement
4 - 6 years
- Skills & Competencies
- Knowledge of data verification
- Customer query handling skills
- Problem solving skills
- Interpersonal skills
- Target orientation
- Attention to Detail
- Location Map : Mumbai Ulhasngr Ambarnth (31)-Ulhasnaga
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