JC Home Delivery Lead Metro

2 weeks ago

Mumbai, Maharashtra, India Jio Full time ₹ 9,00,000 - ₹ 12,00,000 per year
  • Posted Date

25 Aug 2025
- Function/Business Area

Sales and Distribution
- Location

Mumbai NVMB Ghansoli
- Job Responsibilities

  1. Responsible for Jio Home Delivery (JHD) in JC Operation
  2. Manage and supervise various outbound channels to ensure high service

    levels for JHD customers
  3. Recruit, train & deploy outbound direct sales agents in JC area as

    per the given target
  4. Monitor refresher training on JHD process and product knowledge to

    agents
  5. Drive Lead Acceptance & Lead Delivery on day to today basis
  6. Ensure JC Level Master Configurations on JHD platform - Agents,

    Stores, PIN Codes, Products
  7. JC territory planning to ensure 100% manning coverage
  8. Supervise and manage General Trade & Own Store promoters (xDSS) for

    Home Delivery
  9. Propose improvements to ensure augmented customer experience
  10. Monitor and gather competition/industry plan, initiatives, policies

    and best practices.
  11. Education Requirement

Graduate in any discipline / (MBA or equivalent preferred)
- Experience Requirement

Graduate: 4-8 Years,

MBA: Min. 2-6 years
- Skills & Competencies

  1. Knowledge of managing , supervising direct sales teams of min 8-10

    people
  2. Knowledge of product and market
  3. Knowledge of Direct Sales Practices
  4. Team Recruitment Skills
  5. Target orientation
  6. Customer focus
  7. Location Map : Mumbai NVMB Ghansoli

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