JC Home Connect Master Supervisor Metro
2 weeks ago
Posted Date: 24 Jul 2025
Function/Business Area: Sales and Distribution
Location: Mumbai NVMB Panvel
Job Responsibilities:
- Drive home connect and care operations in the assigned territory
- Source and train technicians by teeing up with target colleges
- Conduct classroom and on the job trainings for technicians
- Mentor and guide technicians to enhance productivity
- Ensure zero defect execution of home connect activity
- Drive home connect installation and fault repair related SLA
- Ensure customer satisfaction
- Ensure adherence to processes as per company defined SLAs
Education Requirement: Diploma / B.E / B.Tech ( ECE / Telecommunication/ IT/ CS)
Experience Requirement: 5 - 8 years
Skills & Competencies:
- Product service knowledge
- Knowledge of IT tools usage
- Speak local language
- Planning and organizing skills
- Team Management Skills
- Execution excellence
- Communication skills
- Coaching skills
- Customer focus
Please update your profile and upload resume to apply.
Location Map: Mumbai NVMB Panvel
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