
Manager Process Excellence-BFSI
4 days ago
Roles and Responsibilities :
The candidate must have strong functional knowledge of the process area, with proven experience in risk management, compliance, and regulatory audits, combined with a commitment to process excellence and strong problem-solving skills.
6+ years of experience into Six Sigma Process excellence projects.
Adherence to compliance, risk, and regulatory guidelines to ensure adherence to standards and mitigate potential issues
Drive process excellence across assigned projects by identifying gaps, suggesting improvements in process & technology, and implementing best practices
Create effective PowerPoint presentations and lead/present in client discussions on projects.
Perform detailed data analysis to support decision-making, identify trends, and uncover areas for improvement.
Communicate effectively with client & stakeholders, providing regular project updates and managing expectations.
Technical and Functional Skills:
Bachelor's Degree with 6 years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sigma green belt certified).
Experience specifically from risk, compliance & regulatory audits (not transactional audits) background
Should be from BFSI domain / industry – working experience into continuous improvement and excellence projects – which might have resulted into cost saving, TAT reduction or overall improvement.
Good understanding on CAN-SPAM & GDPR.
Excellent Communication & Presentation Skills (written & verbal).
Excellent with creating Power point presentations.
Understanding of risk management and quality tools (FMEA, Fishbone, 7 QC Tools, MP tools).
Strong interpersonal skills and a collaborative mindset.
Proficiency in Microsoft Excel.
Basic knowledge of SQL is good to have.
Flexible with US Shifts (Night Shift)
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