Customer Care Executive
7 days ago
Job Summary:
We are seeking a dedicated and proactive Customer Care Executive (Female) with Good English communication skills to manage customer interactions, order processing, and messaging through CRM. The ideal candidate will be customer-focused, detail-oriented, and capable of ensuring a smooth experience for clients from order placement to delivery.
Key Responsibilities:·
- Handle inbound and outbound calls to address customer queries and concerns.
- Process customer orders accurately in the CRM system.
- Send order confirmations, updates, and follow-up messages via phone, email, or WhatsApp.
- Maintain detailed records of customer interactions and transactions.
- Resolve complaints professionally and escalate complex issues to the relevant department.
- Coordinate with the sales, operations, and logistics teams for timely order fulfilment.
- Build and maintain positive customer relationships to enhance loyalty and repeat business.
Qualifications & Skills:·
- Minimum qualification: Graduate (Any discipline).
- Fluent in spoken and written English.
- Proven experience in customer service, call centre, or a similar role preferred.
- Proficient in MS Office and CRM software.
- Strong interpersonal skills and a customer-first attitude.
- Ability to work in a fast-paced environment with attention to detail.
-
Customer Care Executive
2 weeks ago
Udhana, Surat, Gujarat, India HD Placement Full time ₹ 2,00,000 - ₹ 2,40,000 per yearJob Title: Customer Care Executive (Female)Job Role:We are seeking a dedicated and proactive Customer Care Executive (Female) with Good English communication skills to manage customer interactions, order processing, and messaging through CRM. The ideal candidate will be customer-focused, detail-oriented, and capable of ensuring a smooth experience for...
-
Customer Care Executive
2 days ago
Udhana, Surat, Gujarat, India HD Placement Full time**Job Title**:Customer Care Executive (Female) **Job Role**: **Key Responsibilities**: - Handle inbound and outbound calls to address customer queries and concerns. - Process customer orders accurately in the CRM system. - Resolve complaints professionally and escalate complex issues to the relevant department.Coordinate with the sales, operations, and...
-
Customer Care Executive
5 days ago
Surat, India Growder Technovations Private Limited Full timeRole: Customer Care Executive **Customer Care Executive Responsibilities**: - Offer a best customer support or customer care. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Ensure the best process...
-
Customer Care Executive
3 days ago
Surat, Gujarat, India Royal Staffing Services Full time ₹ 84,000 - ₹ 3,00,000 per yearFull Time Job (8 Hours)SuratGujaratIndiaCustomer Care Executive - SuratInformation Technology (IT)Job DescriptionHiring Now – Customer Care ExecutiveLocation: L.P. Savani, SuratIndustry: IT (Import/Export)Work Hours: 10:00 AM – 8:00 PMSalary: ₹15,000 per monthLocal candidates preferredApply now and join a growing IT teamCall: Email: Office Address: 2nd...
-
Customer Care Executive
7 days ago
Surat, Gujarat, India fabmyntra Full time ₹ 2,50,000 - ₹ 4,50,000 per yearCompany DescriptionFounded in 2021 by Mr. Vishnu Pandey, FabMyntra blends deep knowledge of fabrics and textiles with fashion, aiming to honor textile history through each creation. We pioneer in offering trend-setting, couture-level fabrics, marrying style with sustainability. Our foundation rests on investing in people, embracing technology, and ensuring...
-
Customer Care Executive
2 days ago
surat, India Group Landmark Full timeJob Purpose:The Customer Care Executive is responsible for ensuring customer satisfaction by handling enquiries, resolving complaints, coordinating with sales & service teams, and maintaining strong customer relationships. The role ensures smooth communication between the dealership and customers, enhancing brand loyalty and dealership reputation.Key...
-
Customer Care Executive
7 days ago
Surat, Gujarat, India Destek business pvt ltd Full time**We have an urgent opening for Customer care Executive** **Post** : Customer care Executive **Location**: Surat **Salary**: Up to 25k per month **Experience**: - 1 to 10 Years **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication Pay: ₹12,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone...
-
Customer Care Executive
2 days ago
Surat, India Label Aarna Full timeHi, Immediate Hiring a customer care executive for e-commerce brand. - Confirming orders via calls, whatsapp or DMs. - Helping customers with order issues if any. - Manage data sheets for the responses Freshers can apply. Should speak fluent English. It’s full time job and work from office. Timing 10.00 to 7.30 pm Thanks **Salary**: ₹8,000.00 -...
-
Customer Care Executive
3 days ago
Surat, Gujarat, India Group Landmark Full time ₹ 5,00,000 - ₹ 10,00,000 per yearJob Purpose:The Customer Care Executive is responsible for ensuring customer satisfaction by handling enquiries, resolving complaints, coordinating with sales & service teams, and maintaining strong customer relationships. The role ensures smooth communication between the dealership and customers, enhancing brand loyalty and dealership reputation.Key...
-
Customer Care Executive
2 days ago
Surat, India BLUE MOUNTAIN RESORT AND HOSPITALITY LLP Full timeconducting customer satisfaction surveys to understand what areas of the company's services need improvements. - dealing with customer issues and churning out an easy-to-follow solution. - establishing a positive rapport with all clients and customers in person or via phone. - forming reports based on customer satisfaction statistics and helping their team...