Guest Service Associate

2 weeks ago


Puri, Odisha, India Naukri Hospitality Jobs Full time

Looking to onboard a highly skilled and experienced Guest Service Associate (Housekeeping) to join our team. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in hotels and restaurants.

Roles and Responsibility

  • Provide exceptional guest service and ensure customer satisfaction.
  • Manage housekeeping operations for high-quality cleanliness and maintenance.
  • Develop and implement effective cleaning schedules and procedures.
  • Collaborate with other departments to achieve seamless service delivery.
  • Handle guest complaints and resolve issues professionally.
  • Maintain accurate records of cleaning activities and inventory management.

Job Requirements

  • Excellent communication and interpersonal skills are required for interacting with guests and colleagues.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail is necessary for maintaining high standards of cleanliness and quality.
  • Familiarity with hotel management systems and software applications is preferred.
  • Ability to lift heavy objects and stand for long periods is essential.
  • Strong problem-solving skills are needed to handle unexpected situations.


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