Front Office Associate

4 weeks ago


Puri OR IN SEVEN HILLS HOTEL Full time

Welcome and assist guests Greet guests warmly upon arrival answer questions about the hotel and local attractions and provide general information Handle check-in and check-out Perform all tasks for both processes including registering guests verifying credit card data assigning rooms and providing keys Process payments Handle guest payments compute bills and process cash credit cards and other payment methods Resolve guest issues Address guest complaints and concerns promptly and professionally escalating to management when necessary Manage VIP and group needs Coordinate special services for VIP guests and pre-register and confirm arrangements for groups Job Type Full-time Pay 9 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Food provided Work Location In person



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