Chat Process Associate

2 days ago

Bhopal, Madhya Pradesh, India Docdort Full time ₹ 3,00,000 - ₹ 4,20,000 per year

Job Title: Chat Process Associate
Location: Ahmedabad, Gujarat
Type: Full Time
We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be
willing to relocate to Ahmedabad Gujarat
. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.

Role Overview
As a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.

Key Responsibilities

  • Respond to customer queries through chat, email, and other non-verbal platforms
  • Understand and resolve customer issues with accuracy and empathy
  • Deliver high-quality support that ensures customer satisfaction

Eligibility Criteria

  • Minimum qualification is High School Diploma or equivalent
  • Freshers can apply; experience of one year in customer service is preferred
  • Strong written English communication skills with good grammar and spelling
  • Basic computer knowledge and typing skills
  • Flexible to work in rotational shifts including weekends and night shifts

Salary
Rs. 25k- 35k Ctc per month
(On the basis of Interview & Experience)

Perks And Benefits

  • Provident Fund
  • One way cab facility (for Night Shifts only)
  • Shift allowance
  • Insurance

Language Requirement
English (Proficient)

Skills: chat process,customer support,communication,bpo,typing skills,customer service,computer skills,problem-solving,english,written communication

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