Chat Process Associate

2 days ago

Bhopal, Madhya Pradesh, India Devdort Full time ₹ 3,60,000 - ₹ 4,80,000 per year

Job Title: Chat Process Associate
Location: Ahmedabad, Gujarat
Type: Full Time

We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.

Role Overview

As a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.

Key Responsibilities

Respond to customer queries through chat, email, and other non-verbal platformsUnderstand and resolve customer issues with accuracy and empathyDeliver high-quality support that ensures customer satisfaction

Eligibility Criteria

Minimum qualification is High School Diploma or equivalentFreshers can apply; experience of one year in customer service is preferredStrong written English communication skills with good grammar and spellingBasic computer knowledge and typing skillsFlexible to work in rotational shifts including weekends and night shifts

Salary:

Rs. 25k- 35k Ctc per month (On the basis of Interview & Experience)

Perks and Benefits

Provident FundOne way cab facility (for Night Shifts only)Shift allowanceInsurance

Language Requirement
English (Proficient)

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