Process Trainer

2 days ago


Bhopal, Madhya Pradesh, India Technotask Business Solutions Pvt Ltd Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Company Description

Technotask Business Solutions Pvt Ltd, established in March 2020, is dedicated to delivering outstanding customer experiences through omnichannel solutions. With a rapid expansion to 13 centers across India, Egypt, and the UAE, we serve over 20 global clients with a diverse team worldwide. Our expertise spans various industries including FinTech, Retail, E-Commerce, and Health-Tech. Technotask offers a comprehensive range of services, from voice, email, and chat support to outbound sales and quality audits.

Role Description

This is a full-time on-site role for a Process Trainer, located in Bhopal. The Process Trainer will be responsible for conducting training needs analysis, developing and delivering new hire training, and enhancing employees' presentation and communication skills. Additional duties include assessing knowledge gaps, providing regular feedback, and implementing training best practices.

Qualifications

  • The candidate must have a minimum of 1 year of experience as a Process Trainer in any BPO/Call center.
  • Must have excellent spoken English

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