Product & Process Trainer

3 days ago

Bagh Swaniya Bhopal Madhya Pradesh, India Magnum Group Bhopal Full time

We Are Hiring For Process Trainer Who have Experience In BPO AS a process Trainer or Product Trainer

**Principal Responsibilities**:

- **Conduct new hire training and soft skills training.**
**- Sensitive to training needs / understanding learning requirements of differently learning groups.**
**- Organize, Plan and implement monthly cyclic activities including fresher training, monthly tests and call monitoring.**
**- Liaise with the quality and Ops to identify, Screen and execute process improvement plans.**
**- Plan and improve training workshops and projects to monitor and groom poor performers.**
**- Ability to execute training tasks/ assignment on short notice.**
**- Interested to deliver and contribute towards process improvement.**

**Knowledge, Skills, Qualifications and Experience**
**- Min UG/Graduate/PG**:

- Good Communication skills**:

- Confident & Positive Body language**:

- Creative & Flexible mind to explore new concepts**:

- Flexible With Shifts**
**- 6 days working**:

- Good in Excel**

Pay: Up to ₹30,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Fixed shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (preferred)
- Process Trainer: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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