Process Trainer

21 hours ago


Indore Madhya Pradesh, India Happy Staffers Full time

**Job Title**: Process Trainer - US Healthcare (RCM/AR)

**Location**: Indore, Madhya Pradesh

**Work Type**: Work from Office

**Shift**: Rotational Shifts (Primarily Night Shifts)

**Work Days**: 5 Days Working | Rotational Offs

**Job Summary**:
**Key Responsibilities**:

- Conduct new hire training and process refresher sessions for US Healthcare RCM/AR processes.
- Design and update training materials, manuals, and SOPs as per client and process requirements.
- Facilitate knowledge assessments, mock sessions, and certification for trainees.
- Identify training gaps and provide targeted coaching and support to improve performance.
- Collaborate with Operations, Quality, and HR teams to ensure training effectiveness and alignment with business goals.
- Maintain training MIS, reports, and feedback documentation.
- Stay updated with industry trends, client updates, and compliance protocols.

**Requirements**:

- Minimum 3 years of experience as a Process Trainer in US Healthcare, specifically in RCM and AR.
- Excellent communication, presentation, and interpersonal skills.
- Sound knowledge of US healthcare processes, payer rules, denial management, and compliance guidelines.
- Strong analytical and documentation skills.
- Willingness to work in **rotational shifts (majorly night shifts)** and **from the office** in Indore.
- Flexibility to work on **rotational weekly offs**.

**Job Types**: Full-time, Permanent

Pay: ₹429,604.93 - ₹539,081.23 per year

Schedule:

- Monday to Friday
- Night shift
- Rotational shift
- US shift

**Language**:

- English (preferred)

Work Location: In person


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