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Product & Process Trainer

2 weeks ago

Indore Madhya Pradesh, India Signal Expert Global FZE Full time

_**Job Profile: Product & Process Trainer/Work from Office**_
- **Location: Indore, MP.**_

**Roles & Responsibilities**:

- _Prepare Training Modules to conduct the training, Such as Product and Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction & Etc._
- _Monitor and coach agents on grammar, pronunciation, syllable stress, and other aspects of the English language, culture, etc._
- _Provide consistent coaching and feedback to enhance employee performance._
- _Support floor training initiatives, intermittently assist in design and development of training material._
- _Provide feedback and input for training content enhancement and development._
- _Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions._
- _Coach advisors on improvement in products & processes, Create learning solutions and customize training delivery._
- _Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process._
- _Conduct Session on Compliance & Customer Satisfaction._
- _You shall execute & perform all such duties that may be assigned to you for time to time and we reserve its rights to change these at its discretion._
- _Minimum Graduate or Post Graduate._
- _Talkative, Enthusiastic, and Innovative._
- _Knowledge of Global Market. (Forex & Comex)_
- _Fluent English Communication, Sales & Marketing Skills require._

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Speak with the employer**

+91 8435321393