Process Trainer

6 hours ago


Noida Uttar Pradesh, India Happy Staffers Full time

**Job Title**: Process Trainer

**Location**: Noida
**Salary**: Up to ₹6.5 LPA
**Working Days**: 5 Days
**Shift**: Rotational

**Key Responsibilities**:

- Conduct new hire and refresher training sessions.
- Design and update training modules, SOPs, and process documentation.
- Evaluate trainee performance through assessments, role plays, and mock calls.
- Collaborate with Operations and Quality teams to identify training needs and skill gaps.
- Ensure training effectiveness through post-training performance analysis.
- Maintain reports on training outcomes, attendance, and feedback.
- Stay updated with process changes, client updates, and industry trends.

**Requirements**:

- Minimum **2-4 years** of experience as a **Process Trainer**.
- Excellent communication and presentation skills.
- Strong understanding of RCM cycle and key performance metrics.
- Proficient with MS Office (Excel, PowerPoint, Word).
- Willingness to work in rotational or night shifts.
- Graduate in any stream.

**Job Types**: Full-time, Permanent

Pay: ₹450,000.00 - ₹600,000.00 per year

**Benefits**:

- Provident Fund

Work Location: In person


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