Customer Care Associate

3 days ago


Bhopal, Madhya Pradesh, India Sutherland Full time ₹ 2,00,000 - ₹ 4,00,000 per year

We are hiring enthusiastic and detailed- oriented professionals for our non-voice process team. The ideal candidate will be responsible for handling customer queries via chat, ensuring a high level of customer satisfaction.

Key Responsibilities:

  • Handle customer queries through chat.
  • Maintain accurate records and update system as needed.
  • Ensure timely resolution of issue.
  • Work collaboratively with team members to achieve common goals.

Requirements:

  • Comfortable working in rotational night shifts.
  • Excellent verbal and written communication skills.
  • Good typing skills.

Benefits:

  • 5 days working and 2 days rotational offs.
  • Training and growth opportunities.
  • Supportive work environment.
  • Cab facilities for night shifts.

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