Associate - Account Management

1 week ago


Bhopal, Madhya Pradesh, India Sutherland Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Company Description

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value.  We call it One Sutherland.

Job Description

Consultant is responsible for delivering outstanding customer experience via email, chat or social media to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity.

You would be responsible for -

  • Resolving requests/inquiries made by customers via email, chat or Social
  • Achieving contact center statistics and SLAs (contractual metrics)
  • Adhering to non-disclosure agreement & data security policies
  • Completing upskilling & e-courses mandated by each program
  • Attending coaching sessions & ensure feedback is implemented
  • 100% schedule adherence, no absenteeism & positively contribute to reduce program shrinkage
Qualifications
  • Eligibility Criteria : Any full time HSC/UG/PG Graduate (Arts/Science/Commerce/Engineering/Pharma/MBA/MCA Passout can apply
  • Other Additional Skills required:
  • Excellent verbal and written English language skills.
  • Good analytical and typing skills.
  • Flexibility to work shifts including nights.
  • Candidates must reside within a radius of 25 Km of our office 
Additional Information

Working Location: Bhopal

Timings: 8 hours per day plus a 1-hour break; 5 or 6 days per week

Perks: Cab facilities available (within 25 km of the office location)

Disclaimer:

Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity immediately to [email protected]


  • Accounts Associate

    3 days ago


    Bhopal, Madhya Pradesh, India Lincpay Solutions pvt ltd Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Description:We are looking for an enthusiastic Accounts Associate with strong working knowledge of Tally to join our team. This role is ideal for candidates with basic accounting knowledge who are eager to learn and grow in a professional environment. Freshers are welcome to apply.Key Responsibilities:Handle day-to-day accounting entries and record...

  • Accountant

    1 day ago


    Bhopal, Madhya Pradesh, India Peoples University Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesBookkeeping: Maintain accurate and up-to-date financial records, including sales, purchases, expenses, and inventory transactions.Financial Statements: Prepare and analyze financial statements such as profit and loss accounts, balance sheets, and cash flow statements.General Ledger Management: Manage the general ledger and ensure all...

  • Resort Manager

    1 week ago


    Bhopal, Madhya Pradesh, India Kaapro Management Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:• Supervised a team of front desk agents and helped to resolve issues   arising during shifts.   • Booked large groups for weddings, seminars, conferences, and other   events, providing the best available room rates.     Hired and evaluated associates and management staff to add to   workforce and meet demands.   Trained...


  • Bhopal, Madhya Pradesh, India Raise To Power Infinity Ventures Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionTurning Turnovers is a premier business turnaround and growth consulting program that helps organizations and high-profile clients transform setbacks into sustainable success. We work with corporate entities, public and private limited companies, celebrities, and high-net-worth business families to drive performance, profitability, and...


  • Bhopal, Madhya Pradesh, India Katyayani Organics Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Manage day-to-day accounts payable transactions and ensure timely vendor payments.Process vendor invoices, verify supporting documents, and ensure accuracy before posting.Prepare and maintain accounts payable records and documentation.Reconcile vendor statements and resolve any discrepancies in invoices or payments.Coordinate with internal departments for...

  • Account Manager

    7 days ago


    Bhopal, Madhya Pradesh, India Jka Co Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role for an Account Manager. The role is located in Madhya Pradesh, India. The Account Manager will be responsible for maintaining and expanding relationships with clients. Day-to-day tasks include managing client accounts, delivering presentations, understanding...

  • Accounts Manager

    1 week ago


    Bhopal, Madhya Pradesh, India Sarva Foam Industries Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    Hiring: Accounts ManagerLocation: Bhopal Full-Time | On-SiteWe are looking for a detail-oriented and experienced Accounts Manager to join our team and lead the financial operations at the Corporate Office. The ideal candidate will be responsible for financial accounting, statutory compliance, reconciliations, audits, and reporting, while also managing a...

  • Account Manager

    3 days ago


    Bhopal, Madhya Pradesh, India CHANDRA DEVBUILD PRIVATE LIMITED Full time

    Company DescriptionCHANDRA DEVBUILD PRIVATE LIMITED is a construction company based in Bhopal, Madhya Pradesh, India. We are dedicated to quality construction and committed to the highest standards of professionalism and excellence. Our company works on a variety of construction projects and aims to deliver superior results through innovative and sustainable...


  • Bhopal, Madhya Pradesh, India Credencial management system Full time ₹ 1,44,000 - ₹ 2,40,000 per year

    A Customer Support Associate is the frontline representative of a company who addresses customer inquiries, resolves complaints, and provides product or service information through various communication channels such as phone, email, chat, or in-person. This role requires strong communication skills, empathy, problem-solving abilities, and a customer-first...

  • Account Manager

    1 week ago


    Bhopal, Madhya Pradesh, India Marvel Hospital Pvt. Ltd. Full time ₹ 1,59,216 - ₹ 5,88,880 per year

    End to End Accounting Work in HospitalTally ,Sales & PurchaseFinancial Accounting & ReportingMaintain accurate books of accounts (ledgers, journals, trial balance).Prepare monthly, quarterly, and annual financial statements.Ensure compliance with accounting standards and hospital policies.Billing & CollectionsSupervise patient billing, cash handling, and...