Technical Support Executive

Key Responsibilities1. Customer Support (Tickets & WhatsApp)Respond promptly and professionally to customer tickets and WhatsApp queries.Categorize and prioritize support requests based on urgency.Escalate complex issues to the technical team when required.Follow up with customers to ensure complete satisfaction.2. Customer TrainingConduct virtual training...

Job Description –Position OverviewWe are looking for a motivated and skilled Technical Support Specialist to join our team. This role involves providing timely ERP support to retailers, resolving technical issues, and ensuring smooth operations. The ideal candidate should have a strong understanding of databases (MSSQL), the ability to establish and...

Company DescriptionUffizio Commute is the specialised transport & mobility arm of Uffizio, Division in Surat. It combines Uffizio's deep telematics expertise with a sharp focus on commute, transit, and mobility solutions for schools, corporations, public transport systems, and mixed fleets.Role DescriptionThis is a full-time on-site role located in Surat...

Technical Support Job Description TemplateWe are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.Moreover, technical support officers...

Technical Customer Support Executive / Admin Support with Excel Skills (On-site)Location: Surat, Gujarat ( preferred candidate)Job Summary:We are looking for a Technical Customer Support Executive to manage voice process (calls), email support, Zoom client assistance, and basic software troubleshooting. This role is also open to administrative professionals...

**Job Title**: Customer Support Executive **Company Name**: Decode Age **Location**: Surat **Experience**: 1-2 years **Salary**: ₹18,000 - ₹22,000 (as per experience) Roles & Responsibilities - Maintain a positive and professional attitude while assisting customers. - Record and update customer interactions in the system. - Coordinate with internal...

Job Title: Technical Support ExecutiveLocation: Surat / GujaratJob Type: Full-TimeExperience Level: 1-3 yearsReports To: Technical Support LeadJob Summary:We are seeking a skilled and customer-focused Technical Support Executive to provide Level 1 and Level 2 support for our enterprise applications developed using .NET technologies and backed by an Oracle...

Job Summary:As a Customer Support Executive, you will be the primary point of contact for our customers across multiple communication channels, including calls, WhatsApp, emails, social media, and the company website. You will handle customer queries, resolve complaints, and ensure a smooth post-purchase experience. The role also involves making outbound...

Job Summary:We are looking for a detail-oriented and customer-focused Support Analyst to join our team. In this role, you will be responsible for handling customer queries, troubleshooting issues, analyzing support trends, and ensuring timely resolution. You will work closely with cross-functional teams to improve support processes and enhance customer...

Job Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...