Customer Support Analyst

Position: Customer Support AnalystLocation: Vesu- Surat / Sevasi Road- VadodaraEmployment Type: Full Time, On-siteExperience Level: 0.5 – 2 years Shift: US Shift Rotational (7:30 PM to 5:30 AM, 5:30 AM to 3:30 PM, 2 PM to 12 AM) (IST)Job Summary: Join our dynamic customer support team in Surat. As a Customer Support Analyst, you will play a critical role...

Key Responsibilities1. Customer Support (Tickets & WhatsApp)Respond promptly and professionally to customer tickets and WhatsApp queries.Categorize and prioritize support requests based on urgency.Escalate complex issues to the technical team when required.Follow up with customers to ensure complete satisfaction.2. Customer TrainingConduct virtual training...

**Job Title**: Customer Support Executive **Company Name**: Decode Age **Location**: Surat **Experience**: 1-2 years **Salary**: ₹18,000 - ₹22,000 (as per experience) Roles & Responsibilities - Maintain a positive and professional attitude while assisting customers. - Record and update customer interactions in the system. - Coordinate with internal...

At DUCEM TECHNOLOGIES PVT LTD, we're passionate about empowering businesses with cutting-edge HRMS solutions. We believe in fostering a collaborative and supportive environment where every team member has the opportunity to learn, grow, and make a real impact. **About the Role**: We are seeking enthusiastic and customer-focused individuals to join our...

Job Responsibilities:Provide exceptional customer support via phone, email, and live chat to resolve inquiries and issues.Assist customers with account setup, trading platform navigation, and transaction-related queries.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid, and...

The Overseas Process Officer is responsible for helping individuals who are internationally relocating to study. The executive is responsiblefor providing the client withadviceand guidance on howbest toobtainrequired documentationtostudyinternationally and howtocompletethis processsmoothly. TheexecutiveConsultant must work withinstricttimelines and...

Experience : Fresher to 6 month Only **Female** preferred. Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints -...

As a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...

Job Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...

Job Title: Customer Relationship ExecutiveLocation: Vesu, SuratTimings: 11:00 AM – 7:00 PMJob SummaryWe are seeking a proactive Customer Relationship Executive (OEM) to manage client coordination, order processing, and reporting. The ideal candidate must possess strong communication skills, excellent follow-up ability, and advanced expertise in Excel...