Technical Support Executive
3 days ago
Job Title: Technical Support Executive
Location: Surat / Gujarat
Job Type: Full-Time
Experience Level: 1-3 years
Reports To: Technical Support Lead
Job Summary:
We are seeking a skilled and customer-focused Technical Support Executive to provide Level 1 and Level 2 support for our enterprise applications developed using .NET technologies and backed by an Oracle database.
The ideal candidate will troubleshoot application issues, perform routine maintenance, and serve as a liaison between end-users and the development team.
Key Responsibilities:
- Provide first and second-level technical support for .NET-based applications with Oracle backend.
- Troubleshoot and resolve issues related to application functionality, performance, and data inconsistencies.
- Monitor application logs, write SQL queries to investigate issues, and identify root causes.
- Coordinate with internal development and infrastructure teams for issue resolution.
- Manage and prioritize support tickets using Anomaly Register.
- Document issues, solutions, and FAQs to enhance the knowledge base.
- Assist in UAT (User Acceptance Testing) and deployment validation.
- Ensure system uptime, availability, and compliance with service-level agreements (SLAs).
- Train end-users on application functionalities and best practices when needed.
Required Skills and Qualifications:
- Bachelor's degree/Diploma in Computer Science, IT, or a related field.
- 1–3 years of experience in technical support or application support.
- Proficient in writing and debugging SQL queries and PL/SQL scripts.
- Experience with Oracle database writing SQL queries.
- Familiarity with support tools (ticketing systems, log monitoring tools, etc.).
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and handle multiple tasks simultaneously.
Job Type: Full-time
Pay: ₹15, ₹40,000.00 per month
Benefits:
- Flexible schedule
Work Location: In person
-
Technical Support Executive
1 week ago
Alkapuri, Vadodara, Gujarat, India CDT Software and support Full time ₹ 5,43,000 - ₹ 10,89,000 per yearJob Description –Position OverviewWe are looking for a motivated and skilled Technical Support Specialist to join our team. This role involves providing timely ERP support to retailers, resolving technical issues, and ensuring smooth operations. The ideal candidate should have a strong understanding of databases (MSSQL), the ability to establish and...
-
IT Hardware Executive
2 weeks ago
A. K. Road, Surat, Gujarat, India KGK Group Of Companies Full time**Network side** - Monitoring network engineering performance and ensuring system availability and reliability - Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations - Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN,...
-
Technical Support Executive
6 days ago
Surat, Gujarat, India Uffizio Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionUffizio Commute is the specialised transport & mobility arm of Uffizio, Division in Surat. It combines Uffizio's deep telematics expertise with a sharp focus on commute, transit, and mobility solutions for schools, corporations, public transport systems, and mixed fleets.Role DescriptionThis is a full-time on-site role located in Surat...
-
Executive
1 week ago
A. K. Road, Surat, Gujarat, India KGK Group Of Companies Full time**Job Specification**: Designation - **Travel Desk Executive** Experience - 0 to 3 years Qualification - Any Graduate- As Per Site Visit & As Per Location Collect Document Of Hod's - Provide Visa & Ticket & Also Book Ticket As Per Flight Itinerary - Take Approval & Book The Flight - For Flight Option With Fare Detail Coordinate With respective person -...
-
Technical Support Executive
3 days ago
Surat City, Surat, Gujarat, India 25a135b8-f4fe-4b6c-b794-e6ffc5305c82 Full time ₹ 24,00,000 - ₹ 36,00,000 per yearTechnical Support Job Description TemplateWe are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.Moreover, technical support officers...
-
Technical Customer Support Executive
1 week ago
Surat, Gujarat, India Imagica Health Full time ₹ 2,40,000 - ₹ 4,80,000 per yearTechnical Customer Support Executive / Admin Support with Excel Skills (On-site)Location: Surat, Gujarat ( preferred candidate)Job Summary:We are looking for a Technical Customer Support Executive to manage voice process (calls), email support, Zoom client assistance, and basic software troubleshooting. This role is also open to administrative professionals...
-
Accounts Executive
1 day ago
A. K. Road, Surat, Gujarat, India Red & White Group of Institute Full time ₹ 1,80,000 - ₹ 2,40,000 per yearThe Accountant will be responsible for maintaining accurate financial records, managing vendor payments, ensuring timely revenue booking, handling taxation (GST & TDS), and supporting branch operations with training and reports.Key Responsibilities:Process vendor, salary, and utility paymentsManage revenue entries, raise invoices, and apply debit/credit...
-
Technical Support Executive
1 week ago
Vesu, Surat, Gujarat, India Com Full time ₹ 2,50,000 - ₹ 3,50,000 per yearKey Responsibilities1. Customer Support (Tickets & WhatsApp)Respond to customer tickets and WhatsApp queries promptly and professionally.Categorize and prioritize support requests based on urgency.Escalate complex issues to the technical team when necessary.Follow up with customers to ensure satisfaction.2. Customer TrainingConduct training sessions via Zoom...
-
Rough Diamond Merchandiser
1 week ago
A. K. Road, Surat, Gujarat, India KGK Group Of Companies Full time**Job Description -** **Executive Purpose of the Position**: To play pivotal role in driving client satisfaction by expertly showcasing goods, while supporting the head with operational tasks and strategic planning. **BASIC ROLE DETAILS** Position Title : Executive Location : Dubai This Role Supervises: NA **IDEAL PROFILE** Educational Qualification...
-
Finance & Accounts Executive
5 days ago
A. K. Road, Surat, Gujarat, India KGK Group Of Companies Full timeJob Description: **Immediate Joiner is Highly preferred** Job Title: As a Accountant at KGK Group of Companies, you will play a crucial role in managing our financial activities, ensuring accuracy, compliance, and efficiency in our financial operations. You will be responsible for overseeing various aspects of accounting, financial reporting, analysis, and...