Tamil Voice Process BPO

A Voice Process Executive manages customer interactions primarily through phone calls, handling inquiries, resolving complaints, and providing information about products or services. Key responsibilities include maintaining high customer satisfaction by identifying needs, accurately documenting interactions in CRM systems, following up on requests,...

A process executive job description involves optimizing business processes to improve efficiency and productivity. Key responsibilities include analyzing workflows, ensuring process standardization, collecting and reporting on performance metrics, implementing improvements, and collaborating with cross-functional teams. Some roles may also focus on specific...

Job Summary:The KPO Manager – Engineering is responsible for leading and managing a team of engineers and technical analysts who deliver high-quality engineering design, analysis, and documentation support to global clients. The role involves overseeing process excellence, ensuring compliance with client standards, and driving productivity and quality...

An Email & Chat Process Executive handles customer service inquiries through written channels, focusing on troubleshooting, providing timely information, and resolving issues to ensure customer satisfaction. Key responsibilities include managing multiple customer interactions simultaneously, maintaining accurate records, escalating complex problems to other...

A customer assistant helps customers by providing information, processing transactions, and resolving issues, acting as a key point of contact for customer support. This role involves greeting customers, answering questions about products and services, handling complaints, managing returns, and processing payments at a checkout or point-of-sale system. Key...

A Front Desk Assistant is the first point of contact who handles administrative and customer service duties to ensure smooth office operations. Key responsibilities include greeting visitors, answering phones, managing appointments and schedules, handling mail and correspondence, and performing general office tasks like filing and data entry. This role also...

An operations coordinator manages daily business logistics, ensuring smooth operations by coordinating schedules, tracking projects, managing resources like inventory and budgets, and facilitating communication between departments. The role requires strong organizational, communication, and problem-solving skills to help teams meet goals and improve...

A Purchase Executive manages the procurement process by sourcing and negotiating with suppliers to acquire goods and services cost-effectively. Key responsibilities include supplier evaluation, contract negotiation, purchase order management, and ensuring timely delivery while maintaining quality standards. This role also involves inventory management,...

A Teleperformance job description typically involves customer service, communication, and problem-solving, with responsibilities including responding to customer inquiries via phone, email, or chat, resolving complaints, and maintaining customer satisfaction. Other roles, like Team Leader or Quality Analyst, involve managing a team, conducting performance...

An Import Documentation Executive manages the paperwork for international shipments, ensuring compliance with customs and trade regulations. Key responsibilities include preparing documents like bills of lading and invoices, coordinating with freight forwarders and suppliers, and tracking shipments to prevent delays. The role requires strong organizational...