Applications Support Engineer

2 weeks ago

Bengaluru, Karnataka, India Tradelab Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Summary
We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction in a fast-paced trading Responsibilities :

  • Act as the primary contact for clients reporting issues related to trading applications and

platforms.

  • Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).
  • Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.
  • Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.
  • Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.
  • Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.
  • Communicate proactively with clients about upcoming product features, enhancements, or changes.
  • Build and maintain strong relationships with clients through regular, value-added

interactions.

  • Collaborate in conducting UAT, release validations, and production deployment verifications.
  • Assist in root cause analysis and post-incident reviews to prevent Skills & Qualifications :
  • Bachelor's degree in Computer Science, IT, or related field.
  • 2+ years in Application/Technical Support, preferably in the broking/trading domain.
  • Sound understanding of capital markets - Equity, F&O, Currency, Commodities.
  • Strong technical troubleshooting skills - Linux/Unix, SQL, log analysis.
  • Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.
  • Excellent communication and interpersonal skills for effective client interaction.
  • Ability to work under pressure during trading hours and manage multiple priorities.
  • Customer-centric mindset with a focus on relationship building and to Have :
  • Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.
  • Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.
  • Knowledge of scripting (Shell/Python) and basic networking is a plus.
  • Familiarity with cloud environments (AWS/Azure) and monitoring Join Us?
  • Be part of a team supporting mission-critical systems in real-time.
  • Work in a high-energy, tech-driven environment.
  • Opportunities to grow into domain/tech leadership roles.
  • Competitive salary and benefits, health coverage, and employee wellness programs.

)

  • Application Support Engineer

    5 days ago

    Bengaluru, Karnataka, India VAM Systems Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionVAM Systems is a Business Consulting, Technology Solutions, and Professional Services organization with operations in the USA, UAE, Bahrain, India, Singapore, and Australia. We provide leading-edge information and communication technology-based business solutions that enable our clients to achieve sustainable profit and consistent growth....

  • Application Support Engineer

    2 days ago

    Bengaluru, Karnataka, India Advent Global Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Project Role : Application Support EngineerProject Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.Must have skills : PeopleSoft PeopleToolsGood to have skills : NAMinimum 3 year(s) of experience is requiredEducational Qualification : 15 years full...

  • Application Support Engineer

    4 days ago

    Bengaluru, Karnataka, India Brainotix Solutions Private Limited Full time ₹ 20,00,000 - ₹ 30,00,000 per year

    An Application Support Engineer is responsible for ensuring the smooth operation of software applications by providing technical support to users and resolving any issues that may arise. They work closely with the development team to identify and resolve bugs, and with end-users to provide technical assistance and support.Key Responsibilities:Providing...

  • Application Support Engineer

    2 days ago

    Bengaluru, Karnataka, India Augnito Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Application Support - JDAbout Us: is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere.From the outset, Augnito was...

  • Application Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Prep Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About UsWe are a technology-driven financial services firm specializing in providing high-performance trading platforms and broking solutions. Our products serve top brokers and trading institutions across the capital markets. With innovation at our core, we build scalable and secure systems that keep the financial markets running smoothly.Role SummaryWe are...

  • Application Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Tradelab Technologies Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Company Overview:We are a technology-driven financial services firm specializing in providing high-performance trading platforms and broking solutions. Our products serve top brokers and trading institutions across the capital markets. With innovation at our core, we build scalable and secure systems that keep the financial markets running smoothly. For more...

  • L3 Application Support Engineer

    2 days ago

    Bengaluru, Karnataka, India TechWise Digital Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are looking for an experiencedL3 Application Support Engineerwith strong expertise in theInvestment Bankingdomain, preferably withinMarket Risk. The role involves providing high-level technical and functional support, ensuring stability, performance, and compliance of business-critical risk applications.Key ResponsibilitiesDeliver Level 3 (L3) technical...

  • Application Support Engineer

    2 days ago

    Bengaluru, Karnataka, India Desk Nine Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Technical Support Engineer (Spanish-speaking) Support global clients via email, chat & calls, troubleshoot, monitor live systems, automate reports, and ensure smooth operations. Must be fluent in Spanish & English with 2+ yrs in tech/app support.

  • Senior Application Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Yucca Scalian Group (Yucca IT Solutions) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role: .NET Application Support Engineer L2/L3Location:Bidadi, BengaluruEmployment Type:Full-TimeKey Responsibilities:Level 2 Support:Respond to and resolve application-related incidents and service requests.Perform root cause analysis and provide timely resolutions.Monitor application performance and availability.Document issues and resolutions in the...

  • Application Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India People Prime Worldwide Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Client:Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through...