Customer Service Expert for Air India Process

2 days ago

Gurgaon, Haryana, India Praxis Services Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

**To apply, please share your profile with Prerna Dewan on WhatsApp at

Please note that only shortlisted candidates will be contacted.

Company Description**

Praxis Services Pvt. Ltd. manages business processes for Hotels & Travel companies, offering leading reservation sales and online sales solutions. The company utilizes its expertise, technology, and analytical capabilities to provide comprehensive Revenue Optimization services from its state-of-the-art global delivery center in Gurgaon NCR New Delhi, India. Praxis specializes in Central Reservations Systems (CRS), Global Distribution Systems (GDS), and Internet Distribution Systems (IDS), enhancing services through voice, email, and chat processes to generate market intelligence and lead generation. Established in 2012, Praxis optimizes revenue for over 7000 hotel rooms daily and is led by Founder CEO Ravish Swarup.

Role Description

This is a full-time on-site role for a Customer Service Expert for the Air India Process at Praxis Services Pvt. Ltd., located in Gurgaon. The Customer Service Expert will be responsible for handling customer inquiries, providing support through phone and email, ensuring customer satisfaction, and enhancing the overall customer experience. Additionally, the role will require maintaining high standards of phone etiquette and addressing customer concerns efficiently.

Qualifications

  • Customer Support, Customer Service, and Customer Experience skills
  • Proficiency in Phone Etiquette and Customer Satisfaction
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle customer concerns promptly
  • Experience in the travel or hospitality industry is a plus
  • Strong problem-solving skills and attention to detail

  • Customer Service Expert For A Luxury Airlines Voice process

    2 days ago

    Gurgaon, Haryana, India Praxis Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    ABOUT PRAXIS SERVICESJoin the Leader and Domain Expert in Customer Service South AsiaPraxis is a leading Business Process Management company that services premium customers for a leading full-service luxury airline in India.Praxis also specializes in Hotel Reservation Sales for over 300 mid- scale to luxury hotels in India and outside India. It is also a...

  • Customer Service Expert

    2 weeks ago

    Gurgaon, Haryana, India Praxis Services Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Location: Vatika Business Park, Sohna Road, GurgaonShift: Rotational shifts (24x7 operations) | 5 days a week | 9-hour shiftsEmployment Type: Full Time, PermanentEducation: Any Graduate (Hotel Management / Aviation Diploma holders welcome)Why Join Praxis Services?Praxis Services is your gateway to a rewarding career in Aviation & Hospitality. As a leader in...

  • air pricing

    2 weeks ago

    Gurgaon, Haryana, India Randstad MENA Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description Job Offer Closes: 8 December 2025SummaryLocation: Gurgaon, Haryana Client: A client of Randstad India Type: Permanent Posted: 9 October 2025 Reference Number: JPC Next StepsContact the recruiter See similar jobs Set a job alert Create an account Search jobs Job Details Job Title: Air Pricing Analyst Import and...

  • Chief of Flight Safety

    6 days ago

    Gurgaon, Haryana, India AIR TAXI Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionEstablished in 2014, AIR TAXI aspires to become the largest Air Taxi service provider in India, aiming to ease the travelling experience for customers. We are committed to becoming the most preferred Air Taxi provider in India, enabling economical and swift air commutes within regional territories. Our goal is to provide last-mile...

  • Customer Service Representative

    2 days ago

    Gurgaon, Haryana, India Tashi Advisors Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    WhatsApp Resume @ We're Hiring: Customer Service Experts – Aviation Industry Looking to build a career in the airline and travel industry? Here's your chance to step into a premium customer service role supporting a leading luxury airline brand.Position:Customer Service ExpertLocation:GurgaonCTC:Up to ₹3.5 LPA + Incentives + Night Allowance+Travel...

  • Air and Ocean Import Specialist

    2 days ago

    Gurgaon, Haryana, India AADE Trans Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionAADE Trans is a global freight forwarder specializing in seamless cargo movement across air, ocean, and land. Our company focuses on cost-optimized logistics plans, strong carrier partnerships, and a network designed to overcome logistical roadblocks. We are dedicated to providing prompt customer support and designing logistics strategies...

  • Customer Service Associate

    1 week ago

    Gurgaon, Haryana, India Aviation Indeed™️ Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Service ExpertLocation:Vatika Business Park, Sector 49, Sohna Road, Gurgaon – 122018Industry:Aviation / Hospitality / Travel / OTA / BPOWork Type:Full-Time | Rotational Shifts (24x7 Operations)Make the Move from a Job to a CareerAre you ready to elevate your customer service career in a dynamic and fast-paced environment? Join us and...

  • Customer Service Executive

    2 weeks ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,24,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift(Includes night shifts too) and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual interviewReach Us Job Types: Full-time, Permanent,...

  • Customer Service Associate

    2 days ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,49,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual/F2F InterviewReach Us Job Types: Full-time, Permanent, FresherPay: ₹26,...

  • Customer Service

    11 hours ago

    Gurgaon, Haryana, India NatWest Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Careerfair 3.0 – Customer Service & Operations Analyst Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needs You'll be liaising with customers and businesses to accurately collect information in order to solve...