Customer Service

10 hours ago

Gurgaon, Haryana, India Expert Staffing Solutions Full time ₹ 3,00,000 - ₹ 5,00,000 per year
About company One of the leading compay that deals with issue related to Pre-paid and gift cards in the US market.
What you will be doing
  • Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.
  • Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems.
  • Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.
  • Meets standards of job, such as quality standards, adherence to schedule and average handle time.
  • May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer.
What you bring
  • Excellent customer service skills that build high levels of customer satisfaction
  • Excellent verbal and written communication skills
  • Demonstrates effective people skills and sensitivities when dealing with others
  • Computer navigation and operation skills
  • Ability to work both independently and in a team environment
  • Ready to work in rotational shift (24x7)


  • Customer Service Executive

    7 days ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,24,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift(Includes night shifts too) and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual interviewReach Us Job Types: Full-time, Permanent,...

  • Customer Success Manager

    9 hours ago

    Gurgaon, Haryana, India customer success Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

  • Customer Support Executive

    2 days ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 2,40,000 - ₹ 4,44,000 per year

    JOB DETAILSPost: Customer Support Associate* Location: Gurgaon* Shift timings: Rotational Shifts(includes night shift too)* Working Days: 05 Days (Rotational)* Weekly Offs: 02 Days (Rotational)PERKS & BENEFITS* Incentives: Performance Based* PF & Medical Benefits* Both Side Cab ServiceELIGIBILITY CRITERIA* Bachelor's degree in any field* Excellent written...

  • Customer Support Executive

    1 week ago

    Gurgaon, Haryana, India Cubnet Service Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Bachelor's degree in any fieldExcellent written and verbal communication skillsApplicant should be comfortable with night shifts and WFO Required Candidate profileExcellent communication skills (verbal & written)Excellent customer service skillsAbility to work independently and as part of a team

  • Customer Care Executive

    2 days ago

    Gurgaon, Haryana, India Cubnet Service Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Responsibilities:* Manage customer queries via phone, email & chat* Maintain high NPS through timely resolutions* Collaborate with teams for issue escalation* Provide exceptional service within blended processShare CV @ Office cab/shuttleProvident fund

  • Customer Service

    6 hours ago

    Gurgaon, Haryana, India Epiv Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job OverviewWe are seeking a dedicated Customer Service professional to join to top Based in Gurgaon, this full-time, junior-level position is ideal for candidates with 1 to 3 years of work experience in the field. The successful applicant will be expected to provide top-notch customer support and contribute to the company's ongoing success in delivering...

  • Customer Service

    7 days ago

    Gurgaon, Haryana, India Policybazaar Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Urgently Hiring for Customer Service - GurgaonRequired Language: Tamil,Telugu, Kannada & MalayalamInterested candidates can share their resume to / HR NikitaLocation: GurugramOnly conducting Face to Face interview for Gurgaon locationRole & responsibilitiesWhat would be the roles and responsibilitiesProviding complete information about the product to the...

  • Customer Service

    1 week ago

    Gurgaon, Haryana, India RBS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Join us as a Customer Service & Operations Delivery ManagerWe'll look to you to drive a customer focused culture by developing improvement initiatives to enhance customer satisfaction and improve business efficiencySpecialising in Customer Contact, you'll be delivering successful and appropriate customer and business outcomes through digital channels in a...

  • Customer Service

    4 hours ago

    Gurgaon, Haryana, India Nilasu Consulting Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    · % of production time to be spent logged in on calls or web chat · Answer calls & chats with an approach to deliver positive customer satisfaction · Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision · Maintain internal & client defined quality on calls · Understands...

  • Customer Service

    2 weeks ago

    Gurgaon, Haryana, India Policybazaar Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilities:Providing complete information about the product to customers.Resolving all product or service-related issues of customers.Preparing Customer Service Guidelines.Maintaining accurate records of customers.Giving the right pitch to potential customers to encourage product purchases or service usage.Regularly updating and maintaining...