Customer Service Expert
7 days ago
Job | Hiring Customer Service Experts for a Full Service
AIRLINE Voice Process || Praxis Services || Location: Gurgaon
Share your updated Cv on Shephali for shortlisting.
Join the Leader and Domain Expert in Customer Service South Asia
JOB DESCRIPTION FOR SERVICE EXPERT
Make the move from a Job to a Career. Learn Airlines intricate standard operating processes and superior customer service skills to embark a career in airlines.
If you are a motivated team player with strong customer service attitude that drives customer satisfaction, then we have the perfect role for you
We are hiring Customer Service Experts for our Airline client.
Industry : Aviation, Hospitality, Travel, OTA, BPO(preferred)
ONLY graduates can also apply.
Location: Gurgaon
Job Requirement:
*
Excellent communication Skills in English
is a pre-requisite
*Ability to communicate effectively with customers on either a call or email or chat or a combination *Confident, Energetic & Assertive while conversing
*Good working knowledge of MS Office (Word, Excel, Outlook)
*GDS Hands on experience in Amadeus or Galileo will be beneficial.
*Ability to handle complex situations
*Should be flexible to work in shifts in a 24X7 operation with rotational week-offs as per process requirements
*Prior work experience in Customer Service or Reservations in Aviation, Hospitality, Travel, OTA or in a BPO.
Education:
- MINIMUM QUALIFICATION REQUIRED-
Graduation in any stream & Hotel Management can apply.
**Why join Praxis?
Great work life balance. 9 Hours a day, 5 days a week. Get paid on pro-rata for those wishing to work additional day or hour(s) in the day.**
Salary & Perks
Best in the business.
Besides, performance incentives, night allowance makes the total cost to company hugely appealing.
Learning & Growth
Performance is measured enabling sincere and hardworking individuals to get promoted to Team Leader / Supervisor, faster than their peers in the business.
As Supervisor become eligible for Praxis TAM - Training for Assistant Manager, companys powerful and rewarding Management Training Program.
Work Hours: Rotational - 24 X7 operations
08:00 A.M. 05:00 P.M.
11:00 A.M. 08:00 P.M.
02:00 P.M. 11:00 P.M.
04:30 PM. 01:30 A.M.
11:00 P.M. 08:00 A.M. (For Male members only)
Transport: Option to use airconditioned cars for pick up and drop to residence or transport allowance in lieu
Location: Vatika Business Park, Sector 49, Sohna Road, Gurgaon
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