Customer Service Representative

3 hours ago


Gurgaon, Haryana, India Wizfair Travels Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Wizfair is a rapidly growing travel brand passionate about providing outstanding travel programs to destinations worldwide. We offer authentically rich experiences, affordable-luxury travel packages, and exemplary client service. Our strong, robust tour operations ensure peace of mind and reliability for travelers. With offices in the United States, India, and Canada, and expert staff across Europe, Asia, and the Middle East, we are committed to fulfilling your travel needs from planning stages through your entire adventure.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Gurugram. The Customer Service Representative will be responsible for providing outstanding customer service, addressing customer inquiries, ensuring customer satisfaction, and enhancing customer experience. Day-to-day tasks include responding to calls and emails, resolving issues, and providing information about travel packages and services.

Qualifications

  • Strong Customer Service and Customer Experience skills
  • Experience in Customer Support, Customer Satisfaction, and working with Customer Service Representatives
  • Excellent communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Proficiency in English, both written and verbal
  • Experience in the travel industry is a plus
  • High school diploma or equivalent; a degree in a relevant field is preferred


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