Call centre

**1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Patient appointment scheduling, including call volume monitoring, call queue management, lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System Management.** **8. SEO...

We're Hiring: Call Centre Manager – Delhi (Full-Time, 40 Hours/Week) Are you a driven, experiencedCall Centre Managerready to take on an exciting new challenge? We're launching abrand-new call centre in Delhito support a leadingUK-based dental group– and we're looking for a talented leader to run the show This is arare opportunityto build and lead a...

Salary for Freshers - 12k Fixed Salary Tele-Caller/Call Centre Executive Job requirements: - 1. Excellent communication skills (English Not Compulsory) 2. No Language Barrier 3. Immediately available to join 4. Basic knowledge of Internet 5. Handle Customer Grievances Responsibilities: - Make cold calls to customer handle both outbound/inbound calls Can be...

To manage curriculum of call centre efficiently to achieve objective of organisation. To be able to counsel patients well. Qualification: Graduation. Pay: ₹20,000.00 - ₹27,724.28 per month **Benefits**: - Health insurance Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 3...

Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if...

Centre for Sight is hiring for the below Position. Post - Call Centre Executive Experience - Freshers with good English Communication can also apply Loation - Dwarka Sector 9, Delhi Salary - 23 K CTC to 28 K CTC Shifts - 9 AM to 6 PM, 10 AM to 7 PM (6 Days Working) Job Profile - Voice Process, Inbound Calls, Outbound Calls NO TARGET **Job Types**:...

Job descriptionA Call Centre Executive serves as the primary point of contact between a company and its customers. They manage inbound and outbound calls, address inquiries, resolve complaints, and ensure a positive customer experience. This role is pivotal in maintaining customer satisfaction.Key ResponsibilitiesHandle a high volume of inbound and outbound...

Job description A Call Centre Executive serves as the primary point of contact between a company and its customers. They manage inbound and outbound calls, address inquiries, resolve complaints, and ensure a positive customer experience. This role is pivotal in maintaining customer satisfaction. Key Responsibilities Handle a high volume of inbound and...

From 5 to 9 year(s) of experience ₹ Not Disclosed by Recruiter - New Delhi **Roles and Responsibilities** **About NHA**: **National Health Authority (NHA)** is the apex body responsible for implementing India’s flagship public health insurance/assurance scheme called “Ayushman Bharat Pradhan Mantri Jan Arogya Yojana” & has been entrusted with the...