Showroom Sales Executive
11 hours ago
Role & responsibilities
Customer Engagement & Sales
- Greet and assist all walk-in customers professionally.
- Understand customer needs, space requirements, and budget to suggest the right AC models.
- Explain features, benefits, energy ratings, inverter technology, and warranty details.
- Demonstrate products effectively and handle customer objections confidently.
- Drive upselling and cross-selling of accessories or higher-end models.
Product Knowledge & Presentation
- Maintain thorough knowledge of all products, price lists, and ongoing offers.
- Keep showroom displays attractive and organized.
- Stay updated with new launches, product specifications, and competitor models.
Sales Operations & Reporting
- Prepare and process sales orders, invoices, and billing accurately.
- Maintain daily sales records and submit reports to the manager.
- Achieve assigned monthly and quarterly sales targets.
- Coordinate with inventory and service teams for smooth order fulfillment.
Customer Service & Follow-Up
- Provide post-sales assistance including installation coordination.
- Handle customer feedback and resolve minor issues promptly.
- Build long-term customer relationships to ensure repeat business and referrals.
Teamwork & Coordination
- Collaborate with marketing and service departments for promotions and service follow-ups.
- Participate in product training sessions and promotional events.
- Maintain showroom decorum and ensure a professional environment at all times.
Preferred candidate profile
Preferred Candidate Profile:
Educational Background:
- Diploma or Graduate in Marketing, Business Administration, or Technical Fields (Electrical / Mechanical / Electronics).
Experience:
- 1-3 years of experience in retail or consumer durable sales preferred.
- Freshers with excellent communication and learning attitude are also welcome.
Personality Traits & Skills:
- Smart, confident, and customer-friendly personality
- Excellent communication and convincing ability
- Target-driven, energetic, and result-oriented mindset
- Team player with time management and multitasking skills
- Basic computer literacy (MS Office, billing systems, CRM)
Work Environment:
- Showroom-based role with direct walk-in customer interaction (B2C Sales)
- May include weekend or holiday shifts based on customer traffic
- Coordination with service, finance, and installation teams
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