Quality Analyst

2 weeks ago


Malad Mumbai Maharashtra, India Blueray Automation Private Limited Full time ₹ 3,00,000 - ₹ 10,00,000 per year

Job Summary:

The Quality Analyst will be responsible for monitoring and evaluating the quality of products and services provided by the company. The ideal candidate will have a meticulous attention to detail and a strong understanding of quality assurance methodologies. They will work closely with various teams within the organization to identify areas for improvement and implement quality improvement initiatives.

Responsibilities:

  • Develop and implement quality control procedures, policies, and standards to ensure consistency and accuracy of products and services.
  • Conduct regular audits and inspections to assess compliance with quality standards and regulatory requirements.
  • Identify potential areas of improvement and develop action plans to enhance overall quality and efficiency.
  • Coordinate with cross-functional teams to gather data, analyze trends, and provide recommendations for process improvements.
  • Create and maintain comprehensive documentation of quality control procedures and guidelines.
  • Train employees on quality control standards and procedures, ensuring adherence to established protocols.
  • Perform root cause analysis and implement corrective actions to prevent recurrence of quality issues.
  • Monitor and report on key performance indicators (KPIs) related to quality to senior management.
  • Lead and participate in the implementation of quality-related projects and initiatives.
  • Stay up-to-date with industry trends and best practices in quality management and assurance.

Requirements:

  • Bachelor's degree in relevant field (e.g., Quality Management, Business Administration, Engineering).
  • Proven experience working as a Quality Analyst or in a similar quality assurance role.
  • Strong knowledge of quality assurance methodologies, tools, and techniques.
  • Solid understanding of regulatory requirements, industry standards, and best practices.
  • Excellent analytical and problem-solving skills with a keen attention to detail.
  • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams.
  • Proficient in using quality management systems and software.
  • Experience in conducting audits and inspections.
  • Ability to work independently and manage multiple projects simultaneously.
  • Relevant certifications (e.g., Six Sigma, ISO) are preferred

Job Type: Full-time

Pay: ₹300, ₹1,000,000.00 per year

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Work Location: In person



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