Quality Analyst

Job Summary:The Quality Analyst will be responsible for monitoring and evaluating the quality of products and services provided by the company. The ideal candidate will have a meticulous attention to detail and a strong understanding of quality assurance methodologies. They will work closely with various teams within the organization to identify areas for...

JOB TITLE- QUALITY ANALYST Industry- BPO (International) Process- UK BFSI Location- Mumbai (Malad) Quality Analyst – Banking (UK BFSI Process) Salary: 6.2 LPA Experience: 1+ year in international BFSI QA Role: Monitor and evaluate interactions to ensure quality standards, provide feedback, and support process improvements.Shift -Rotational shifts, 5 days...

We are looking for a skilled Quality Analyst to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED, with 3-7 years of experience in the BPO/Call Centre industry.Roles and ResponsibilityMonitor and evaluate call quality to ensure high standards of customer service.Develop and implement quality control processes to identify areas for...

Brief about the Profile Profile Name: Quality Analyst Education: BSC IT, BCA, MSC IT Required Experience: 2 - 5 years Number of position: 1 Location: Western line- (Churchgate to Virar) Type: Full Time and Work from officeSkills● Bug Tracking tool● Knowledge of MySQL / Database● Manual and Automated Testing tools● Load Testing and VAPT testing will...

We are looking for a skilled Quality Analyst to join our team in the BPO/Call Centre industry. The ideal candidate will have 3 to 7 years of experience and a strong background in quality analysis, with excellent communication and problem-solving skills.Roles and ResponsibilityMonitor and evaluate call quality to ensure high standards of customer...

Role SummaryWe are looking for a skilled and dynamic Quality Analyst & Trainer to monitor, evaluate, and enhance theperformance of our Telecaller team. The role requires expertise in call quality analysis, voice modulation, conversation tracking, and appointment booking/closing techniques. The ideal candidate will be responsible for training telecallers,...

Urgent Opening for a Quality Analyst at Leading BPO Company in Mahape Role: Full-time Quality Analyst Location: Mahape, Navi Mumbai Role Description: As a Quality Analyst, you will play a crucial role in overseeing quality control, conducting analytical assessments, and managing quality assurance processes. You'll also be responsible for mentoring and...

Hiring Quality Analyst – International Process (Night Shift) at Brocus IT Solutions, Sanpada (WFO). Audit calls, improve quality & ensure process compliance. Excellent English, intl. BPO exp preferred. 5 days, night shift, incentives & bonuses.

Company DescriptionAVYRO is an all-in-one Workforce Command Center designed specifically for the Architecture, Engineering, and Construction (AEC) industry. Our platform streamlines real-world, project-based workflows from recruitment to billing, eliminating clutter and silos. AVYRO integrates people, processes, and project operations in real-time, offering...

Hiring: Quality Analyst / Quality Coach Call Monitoring & TrainingLocation: ITM Group of Institutions, Nerul, Navi MumbaiRole Overview: Were looking for a Quality Analyst to monitor and evaluate counselors' calls to ensure high standards of communication, product knowledge, sales effectiveness, and script compliance. The role involves giving constructive...