Quality Analyst|International

5 days ago


Malad, India Teleperformance (TP) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

We are looking for a skilled Quality Analyst to join our team in the BPO/Call Centre industry. The ideal candidate will have 3 to 7 years of experience and a strong background in quality analysis, with excellent communication and problem-solving skills.

Roles and Responsibility

  • Monitor and evaluate call quality to ensure high standards of customer service.
  • Develop and implement quality control processes to identify areas for improvement.
  • Collaborate with team members to provide coaching and feedback on performance.
  • Analyze data and trends to identify patterns and areas for improvement.
  • Develop reports and metrics to measure quality performance.
  • Participate in quality audits and assessments to ensure compliance with industry standards.

Job Requirements

  • Minimum 3 years of experience in quality analysis or a related field.
  • Strong knowledge of quality control processes and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Experience working in a BPO/Call Centre environment is preferred.


  • Malad, India Teleperformance (TP) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a skilled Quality Analyst to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED, with 3-7 years of experience in the BPO/Call Centre industry.Roles and ResponsibilityMonitor and evaluate call quality to ensure high standards of customer service.Develop and implement quality control processes to identify areas for...

  • Quality Analyst

    5 days ago


    Malad, Mumbai, Maharashtra, India Blueray Automation Private Limited Full time ₹ 3,00,000 - ₹ 10,00,000 per year

    Job Summary:The Quality Analyst will be responsible for monitoring and evaluating the quality of products and services provided by the company. The ideal candidate will have a meticulous attention to detail and a strong understanding of quality assurance methodologies. They will work closely with various teams within the organization to identify areas for...

  • Quality Analyst

    1 week ago


    Malad, Mumbai, Maharashtra, India Credility Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Brief about the Profile Profile Name: Quality Analyst Education: BSC IT, BCA, MSC IT Required Experience: 2 - 5 years Number of position: 1 Location: Western line- (Churchgate to Virar) Type: Full Time and Work from officeSkills● Bug Tracking tool● Knowledge of MySQL / Database● Manual and Automated Testing tools● Load Testing and VAPT testing will...

  • Manager Quality

    5 days ago


    Malad, India Teleperformance (TP) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are looking for a skilled professional with 4 to 10 years of experience to join our team as a Manager Quality in the International division.The ideal candidate will have a strong background in quality management and excellent leadership skills.Roles and ResponsibilityDevelop and implement effective quality control processes to ensure high standards of...

  • Quality Analyst

    7 days ago


    Malad, Mumbai, Maharashtra, India Step One Step Ahead LLP Full time ₹ 88,800 - ₹ 60,00,000 per year

    Key ResponsibilitiesConduct quality checks for the Rights Management System (RMS), associated processes, and workflows.Validate and test data migration activities to ensure accuracy and completeness.Perform integration testing between RMS and various surrounding systems/applications.Develop, review, and execute test cases to validate functionality and...


  • Malad, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a skilled Voice Trainer with 5 to 10 years of experience to join our team in the BPO/Call Centre industry. The ideal candidate will have a strong background in training and development, with expertise in international voice processes.Roles and ResponsibilityDevelop and implement comprehensive training programs to enhance employee...


  • Malad East, India FLY Consulting Services Full time

    Company Overview FLY Consulting Services is a leading staffing and recruiting firm headquartered in Hyderabad, with a strong presence in Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. Our mission is to provide exceptional recruitment and staffing services across various industries, helping companies find suitable employees and aiding applicants in...


  • Malad, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a skilled Core Trainer with 3 to 7 years of experience to join our team in the BPO/Call Centre industry. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills.Roles and ResponsibilityDevelop and deliver high-quality training programs to enhance employee...


  • Malad, Mumbai, Maharashtra, India Vasitum Full time

    **Job Title: International Voice Process - Customer Support Executive** We are hiring enthusiastic and customer-focused professionals for our **International Voice Process** team. As a **Customer Support Executive**, you will be responsible for handling international customer queries, providing solutions, and ensuring a high level of customer...

  • Operations Intern

    2 weeks ago


    Malad, Mumbai, Maharashtra, India Reliable Cabs Services Pvt Ltd Full time

    Stipend: 1st month - 8000/- 2nd month - 10000/- 3rd month - 12000/ - Duration: 3 Months - Hiring immediately with good salary package Benefit - certification of Internship in Operation management. About us: Reliable Cabs Services is a car rental company with a fleet of grandeur and executive cars and coaches that fits in all-purpose as well as pockets. We...