International Voice process
2 days ago
Company Overview
FLY Consulting Services is a leading staffing and recruiting firm headquartered in Hyderabad, with a strong presence in Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. Our mission is to provide exceptional recruitment and staffing services across various industries, helping companies find suitable employees and aiding applicants in their career paths. Our dedicated team works closely with clients to understand their specific needs and deliver tailored staffing solutions.
Call Hiring , ,
Job Overview
We are looking for a Junior-level professional with 1 to 3 years of experience for the International Voice Process role at our Malad, Hyderabad location. This is a full-time position requiring excellent English communication skills. The successful candidate will be responsible for handling voice-based interactions on an international scale.
Qualifications and Skills
- Minimum of 1 year and a maximum of 3 years of experience in a BPO environment, showcasing expertise in handling voice-based processes.
- Proficiency in international voice process, familiar with the nuances and protocols of global communication standards.
- Experience in semi voice operations, balancing written and spoken communication tasks effectively.
- Prior experience in an international BPO setting, demonstrating capability in addressing diverse customer inquiries.
- Excellent English communication skills, both verbal and written, to engage effectively with international clients.
- Strong interpersonal skills to handle client queries and ensure customer satisfaction on a global scale.
- Ability to work independently as well as in a team, adapting to the dynamic nature of voice-based service environments.
- Must-have skills in BPO (Mandatory skill), underscoring essential experience in the business process outsourcing domain.
Roles and Responsibilities
- Handle international voice process tasks, ensuring clear and professional communication with clients from various geographical locations.
- Provide customer support through voice channels, resolving queries and issues effectively and efficiently.
- Maintain comprehensive and accurate documentation of client interactions to support ongoing service delivery improvements.
- Collaborate with team members to streamline processes and contribute to overall service quality enhancements.
- Assist in semi voice operations, ensuring seamless integration between voice and written communication duties.
- Regularly update knowledge base and stay informed of industry best practices to ensure top-level service delivery.
- Participate in training sessions and feedback discussions to continuously improve service skills and client handling techniques.
- Demonstrate flexibility and adaptability in handling different voice process requirements and meeting service level agreements.
-
International Voice Process
1 week ago
Malad West, Mumbai, India Tech Mahindra Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTECH MAHINDRA - HIRING FOR VOICE Process Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION: Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY ...
-
International Voice Process
21 hours ago
Malad, Mumbai, Maharashtra, India Astrid the job consultant Full timeInternational BPO Immediate Joining 24/7 Customer Service Process/ Collections Process Shift Time - Rotational Shifts Week Off - 5 days working 2 days’ week off (Rotational) Education - HSC minimum Experience -Fresher and Experience (BPO and non BPO) both can apply Location: Malad/Bhayendar/ Thane/ Vikhroli **Job Types**: Full-time,...
-
International Voice Process
2 weeks ago
Malad, Mumbai, Maharashtra, India Astrid the job consultant Full timeInternational BPO Immediate Joining 24/7 Customer Service Process Shift Time - Rotational Shifts Week Off - 5 days working 2 days’ week off (Rotational) Education - HSC minimum Experience -Fresher and Experience (BPO and non BPO) both can apply Salary between 15K to 40K depending on the experience Location: Malad/Mira Road/ Vikhroli **Job Types**:...
-
International Voice Process
7 days ago
Malad, Mumbai, Maharashtra, India Astrid the job consultant Full timeInternational BPO Immediate Joining 24/7 Customer Service Process Shift Time - Rotational Shifts Week Off - 5 days working 2 days’ week off (Rotational) Education - HSC minimum Experience -Fresher and Experience (BPO and non BPO) both can apply Salary between 15K to 40K depending on the experience Location: Malad/Bhayendar/ Thane **Job Types**:...
-
Urgent Hiring For International Voice Process
2 weeks ago
Mumbai Malad, India Talent Campuss Full time ₹ 2,40,000 - ₹ 7,20,000 per yearWe Are Hiring – Freshers for International Voice Process Profile: International Voice (Customer Support) Salary: Up to 30,000 per month Working Days: 5 days a week Shifts: Rotational Share your CV at: Required Candidate profileLocation: Malad, Mumbai
-
International Voice Process Agent
1 week ago
Malad West, Mumbai, India Tech Mahindra Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTECH MAHINDRA - HIRING FOR VOICE Process Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION: Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY ...
-
International Voice Process Agent
1 week ago
Malad West, Mumbai, India Tech Mahindra Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearTECH MAHINDRA - HIRING FOR VOICE Process Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION: Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY ...
-
International Voice Process Executive
2 weeks ago
Malad, Mumbai, Maharashtra, India Furms Business Solutions Private Limited Full time ₹ 3,60,000 - ₹ 4,68,000 per yearHiring for International Voice process/ blended Process.*Experience: Fresher can apply if Graduation is completedIf 12th Pass then min 1yr of prior international voice support exp is mandatory*Salary - between 30,000 to 39,000 CTC Per month* Shift - 24*7 Rotational shift with 5 Days working & 2 rotational off* Candidates should have excellent English...
-
Hiring for International Bpo Voice Process
1 week ago
Malad, Mumbai, Maharashtra, India Tech Mahindra Full time_**Hiring for International Voice Process at Tech Mahindra Ltd**_ We are seeking a dynamic Customer Support Executive for our International Voice Process team. The role involves handling inbound and outbound calls from global customers, resolving queries efficiently, and ensuring high levels of customer satisfaction. - **Or Call/WhatsApp on...
-
Malad West, Mumbai, India Tech Mahindra Ltd Full time ₹ 24,00,000 - ₹ 45,00,000 per yearTECH MAHINDRA - HIRING FOR Freshers/Experienced - International Voice Process Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI...
