Quality Analyst

Job Title: Quality Analyst - BPO (Sales Experience)Location: Malad (West), Mumbai, Maharashtra Job Type: Full-time | Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent...

Job Title: Quality Analyst – Call, Email & Chat Monitoring(Travel & Tourism)Job Summary:We are looking for a detail-oriented Quality Analyst to monitor and evaluate customer interactions across calls, emails, and chats. The role involves identifying areas for improvement, ensuring compliance with company standards, and driving service excellence.Key...

Company DescriptionFirst Credit Services is a leading company specializing in Digital Debt Collection and BPO, providing Accounts Receivable Management and Customer Service Outsourcing. With over 25 years of compliant collections and receivables management experience, we customize our approach to meet the unique needs of each client. Our innovative...

Hello,Hiring for reputed Banking Inhouse project for Navi Mumbai.Designation : Quality Analyst.Shift : Day Shift6 Days workingQualification : Graduation MandatoryExcellent English is mandatoryMandatory to have BPO Exp in Voice process.Should be Quality Analyst on paper for minimum 1 year.Salary : Upto 30KInterviews will be only Face to face.Interested...

Position Title: Quality Analyst Banking/BFSI Contact CentreLocation: Turbhe, Navi MumbaiRole Overview: We are hiring a Quality Analyst with hands-on experience in auditing banking/BFSI sales or service calls. The role involves monitoring interactions, ensuring compliance, and driving improvements in service quality and customer satisfaction.Key...

We Paisabazaar is hiring for Quality Analyst/Sr. Quality Analyst (Call Auditing) profile for Malad West, Mumbai. Candidate should have 1 year experience in Call auditing and Call monitoring. Immediate Joiners are preferred.Interested Candidates can call or WhatsApp their resume on Brijesh Kumar) & can share the resume at Profile - QA/Sr.QA (Call Audit And...

Job Summary :We're looking for a highly experienced and technically proficient Quality Analyst to ensure the highest standards of quality and compliance across our customer support operations. With 5-7 years of specialized experience, you'll be the primary point of contact for monitoring and evaluating customer calls and for the identification,...

As a Quality Analyst, you will be responsible for ensuring the quality and reliability of our products through manual and automated testing. You will collaborate with developers, product managers, and designers to identify issues and enhance the overall performance and functionality of our applications.Key Responsibilities :- Analyze requirements and create...

As a skilled Quality Analyst, you will be responsible for monitoring and evaluating sales calls in our international voice process. Your main tasks will include: - Auditing inbound sales calls for quality and compliance - Providing constructive feedback to sales agents - Maintaining QA reports and performance dashboards - Identifying training needs -...

OverviewWe are seeking a highly skilled Data Quality Analyst with 3 to 6 years of experience and a strong foundation in both business and technical expertise in Investment Banking Domain. The ideal candidate will be an analytical thinker, adept at problem-solving, reviewing data quality checks, and proposing new ones. As a Data Quality Analyst, you will...