Quality Analyst

Join FatakPay Digital Pvt Ltd as a Call Quality Analyst Monitor and evaluate calls, ensure compliance, provide feedback, and enhance customer experience through quality insights. 2–3 years' experience and strong analytical skills required.

Job Title: Quality AnalystExperience: 2 to 4 YearsLocation: MumbaiEmployment Type: Full-TimeJob Summary:We are seeking a detail-orientated and analytical quality analyst with 2 to 4 years ofexperience to join our team. The ideal candidate will be responsible for ensuring the qualityand reliability of our software products through rigorous testing and...

Hiring: Quality Analyst / Quality Coach Call Monitoring & TrainingLocation: ITM Group of Institutions, Nerul, Navi MumbaiRole Overview: Were looking for a Quality Analyst to monitor and evaluate counselors' calls to ensure high standards of communication, product knowledge, sales effectiveness, and script compliance. The role involves giving constructive...

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your fullconcentration because...

Company DescriptionQuantasis is a leading software consulting and development company. We specialize in web application development using advanced technologies like MVC.NET, Angular, ReactJs, and WebAPI. Our services include product development for web and mobile apps, as well as enterprise web content management systems like SharePoint and Epi Server....

Designation: Quality Analyst1. Job Brief:We are seeking a Quality Analyst who will ensure that agents deliver service aligned with organizational standards. Effective quality assurance will enhance agent performance, improve customer experience, and increase close rates.Roles & Responsibilities:• Develop and execute test plans to meet all objectives.•...

Job Title: Quality Analyst Insurance Outbound SalesLocation: Goregaon / MaladCTC: Up to 4 LPAExperience: 2-4 yearsJob Overview:We are hiring a Quality Analyst to monitor and improve the performance of our outbound sales team. The role involves call audits, compliance checks, feedback sharing, and ensuring high-quality customer interactions.Key...

Test EngineerCoordinating with the development team, business analysts and the product owner to get an in-depth understanding of the application and learn the testing requirementsGoing through the application requirements and design documents, and coordinating with test analysts to prepare strategies, including functional, system, integration, user...

Job brief: The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of Sales or customer service provided by agents in a BPO environment. This role involves assessing interactions, ensuring compliance with company standards, identifying training needs, and working with stakeholders to enhance overall service delivery.Roles and...

Domain Expertise:- Strong understanding of Banking and Financial Services, specifically in Loan Origination Systems (LOS)- Hands-on experience with BRE testing and workflows, CR testing Key Responsibilities:- Perform functional testing across LOS modules to ensure end-to-end business process validation- Analyze business requirements, create test scenarios,...